I have been working as Customer service Representative in one of the leading Bank in Nigeria ( Guaranty Trust Bank Plc ) for the past Six (6) years and I have been recognised multiple times for service excellent.
Ability to resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
provide specific information regarding the services, products or materials offered by a company.
provide troubleshooting information, report and analyze customer...
Member since June 2019