Customer Support via Live Chat

I had been a Game Master for more than 5 years in IGG (I Got Games) which is one of the most well known game developer internationally. My task as a Game Master was to assist and support players with their in-game inquiries through live chat and email. I was also promoted as a Game Master VIP support which means I handle Very Important Players in the game. I assist them with their in-game problems and payment related issues that only VIP GM can resolve. With my more than 5 years experience as a Game master support I developed active listening, empathy, problem-solving and communication....