I worked on three major blockchain projects, Metamask, Nifty's and Palm. -Provided primary customer support to internal and external customers. -Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. -Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions. -Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions. -Offered advice and assistance to customers, paying attention to special needs or wants. For the Nifty's Project, I have been managing an input o...
Member since December 2021