Customer Support Lead

I have spent nearly my entire career in enterprise IT, with the majority of my employers and clients being global financial institutions. This experience gave me an understanding of the challenges of working in a compliance focused, highly regulated environment. My professional experience includes delivering support at various levels for both end users and corporate clients, so I understand the mindset that is necessary to deliver satisfying, favorable outcomes to clients.

I am also an enthusiastic student of blockchain technology and an investor in both cryptocurrency and NFT's. I have a portfolio which includes crypto deposits in inter...