I am ----- de -----, an experienced Head of Sales and Customer Success with 5+ years creating and improving strategic business relationships. I help companies engage new partners to scale and grow together.
I worked in operations and business development in startups and large-scale environments, across cultures and geos. I embraced crypto’s disruption in the past 4 years, and I’m looking to join a truly dynamic environment far from old school companies.
Among my key achievements: • Designed a strategic business development process for B2B's digital marketing campaigns. The partnership opportunities created led to 20% revenue increase, quarter on quarter • Designed a multichannel onboarding and (re)engagement process to improve customer experience. This doubled the key clients’ NPS in 6 months and yielded a 10% monthly growth of accounts • Provided consistent reporting and communication with key clients, to help run A/B testing campaigns, evaluate new product features' performance, and update marketing personas