Hi what's up guys i'm ----- ----- from Indonesia, i'm very active on internet and i like to learn new things, I'm interested to work in Crypto world because i can learn about the new future of currency and i can finding good relations in many world.
I have some experince as Customer Service in top 1 big E-Commerce in Indonesia that's Tokopedia. I was working as Customer Service for 1 years and i can handle many customers.
● Won “Best Monthly Customer Service” of Payment & Fintech several times. ● Handle 90+ calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and cancelling services. ● Entering customer data and organizing customer interaction logs ● Received an average 85% customer satisfaction rating to date, 15% higher than the company average ● Suggested a new tactic to persuade
There is some summary about me and my experience :
● 1 years of experience in top leader e-commerce Indonesia. Consistently achieve record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations.
● Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment.
● Aspires to be associated with an organization where there is scope for achievement and continuous learning adding to my conceptual skills and to the growth of the organization by making best use of my analytical and communication skills