Head of customer support

I have had pass through multiple levels of customer support during my time at my previous job. Starting as a first-line customer support specialist, I learned the essentials of providing quality service and resolving customer issues quickly and efficiently. My ability to excel in this role led to my promotion to VIP customer support specialist, where I handled complex issues and provided support to our most valued clients.

Continuing to hone my skills and gain experience, I was promoted to senior support specialist of the second line, where I took on additional responsibilities, such as training and mentoring new support staff and collaborat...