Upon reading on the position, I wanted to reach out and lend my hand out to help benefit your company. I have spent around five years dealing with chat advising specifically and it's one of my many strengths in the workforce. It gives the representative a good pace to work with, an ability to reach out for assistance if needed without having to put a customer on hold, and it gives customers an option to speak with contact help without having to call. The first opportunity I was given to