I have built a dynamic career across various roles in the blockchain and fintech sectors, honing my skills in customer service, project management, and operations. My journey began as the Customer Center Team Leader at Upbit, where I led a team in providing exceptional service, ensuring customer satisfaction, and driving operational efficiency. This foundational experience in a fast-paced environment equipped me with the ability to handle high-pressure situations while maintaining a focus on results.
Transitioning to Securities Plus (formerly Kakao Stock) as Operations Team Leader, I gained valuable insights into
Why do project managers make terrible secret agents? Because they always have to keep updating their "status reports"!