Customer Success & Support Specialist | Web3

Web3 Talent

@johntears

Customer Success & Support Specialist | Web3

Active 10 hours ago
🌱 Member since August 2026

I primarily worked in the field of early-stage investments, on launchpads and new projects. Roughly 60% of the work involved moderating chats and communication, while helping users was mainly during peak events.I noticed that my real strength lies in assisting users. I carefully wrote detailed guides in private messages, dug into transactions, and thoroughly investigated problems. As a result, users ended up satisfied - even those who were extremely aggressive at the start. Now I’d like to find a job focused specifically on solving user problems and making sure they stay happy.

Languages & Skills

🚀 In crypto since 2020
Accepts Crypto
Accepts Fiat
Open to Full-time
Open to Part-time
Remote
Open to Relocation

Work History

PeriodTitleCompany
Apr 2022 to Feb 2023Community SupportHidden
May 2024 to Jan 2026Community Manager (Support)Hidden

Social Media

Tell us a joke?

Crypto investor in 2026: I no longer want to make money, just give me my money back

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