I have built a dynamic career across various roles in the blockchain and fintech sectors, honing my skills in customer service, project management, and operations. My journey began as the Customer Center Team Leader at Upbit, where I led a team in providing exceptional service, ensuring customer satisfaction, and driving operational efficiency. This foundational experience in a fast-paced environment equipped me with the ability to handle high-pressure situations while maintaining a focus on results.
Transitioning to Securities Plus (formerly Kakao Stock) as Operations Team Leader, I gained valuable insights into
| Period | Title | Company |
|---|---|---|
| Jan 2018 to Mar 2019 | Customer Center Team Leader | Hidden |
| Jan 2019 to Jul 2022 | Liquidation Provider | Hidden |
| Sep 2019 to Mar 2020 | Klook C/S Center Manager | Hidden |
| Apr 2020 to Jan 2021 | Planning Team Leader | Hidden |
| Jun 2023 to present | Project Manager | Hidden |
Why do project managers make terrible secret agents? Because they always have to keep updating their "status reports"