Job Description

Shift Markets provides enterprise-level technology and personalized advice to clients launching global FX Brokerages and Crypto Exchanges. These asset classes are growing fast, and SHIFT is growing along with them. We are now offering a valuable opportunity for the right candidate in Crypto Exchange Sales with a focus on SE Asia. This is a full-time role, working during Asian business hours, in our New York office. This position requires full-time availability during Asian business hours and could eventually become a remote-based position.

If you are highly motivated to succeed and enjoy interacting with clients, this is the opportunity you’ve been waiting for.

Key Duties

Provide personalized service to clients during Asian business hours
Assist clients based in SE Asia with a diverse array of product needs
Manage the sales cycle from lead generation and client acquisition through ongoing support
Work extensively with Excel, Google documents, Basecamp and Salesforce
Consistently achieve specific benchmarks for new clients, retention, and client satisfaction
Become an expert on our crypto trading platform / backoffice

Requirements

Full-time availability during Asian business hours
Understanding of cryptocurrency protocols and platforms is strongly preferred
Comfortable using web-based technologies
Familiarity with software and systems used in the financial services industry
Some experience in using software such as the MetaQuotes trading platform and Current Desk back office
Intermediate to advanced knowledge of Microsoft Office, especially Excel
Background in the B2B side of the FX brokerage landscape is an added advantage
A strong command of written and spoken English
In addition to English, native fluency in other languages is a plus
Acute attention to detail
Strong communication skills
Excellent data handling and data analysis skills