Director, Product Design

What you’ll be responsible for:

As the Director of Product Design on the Product team, you will build and lead a team of product designers to help them conceive next generation financial services user experiences for our business customers. You will interact with customers and work closely with product and engineering colleagues, as well as a broad set of internal teams, to imagine and build amazing payments and treasury management user experiences that are used by thousands of businesses around the world. You will be the main point person for senior leadership between Product, Engineering and other strategic functions when it comes to user research and design. As an early member of the product design team that is still small and growing, you will also contribute to help build a culture of design and recruit new members to the team.

What you'll work on:

• Work with the VPs of Product, Directors of Product and colleagues to drive design strategy and definition
• Work closely with product and engineering to deliver delightful user experiences
• Recruit, manage and lead a growing product design team. You’ll be responsible for building diverse, remote & inclusive teams
• Partner with Marketing & Brand to maintain brand consistency
• Articulate and validate your design strategy and vision both internally with leaders and externally with customers and partners
• Be a coach, thought partner, and sounding board: “Coach, don’t tell.” You will help your team build problem-solving skills by practicing reflective listening, asking good questions, and giving timely direct, and kind feedback and encouragement.
• Work with the team to develop metrics for your function that represent their work and contributions.

You will aspire to our four core values:

• Multistakeholder - you have dedication and commitment to our customers, shareholders, employees and families and local communities.
• Mindful - you seek to be respectful, an active listener and to pay attention to detail.  
• Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals. 
• High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards.  You reject manipulation, dishonesty and intolerance.

What you'll bring to Circle:

• You have experience synthesizing highly complex and powerful technology solutions into magical, easy-to-use end user experiences. You have a portfolio that demonstrates this experience.
• You have 10+ years of product design & user research experience at world-class organizations
• You have 5+ years of managing and leading teams, setting culture and building a thriving product team
• You have experience designing commercial payments or banking flows. You understand the constraints of working within regulated environments.
• You are a fantastic communicator both verbally and in writing. You are used to effectively interfacing with customers and executives, as well as architects and developers.
• You are a self-starter and fast-moving when it comes to putting plans into motion – you don't need to work from a script.
• You ideally have designed products involving the use of crypto assets or blockchain technology and are interested in simplifying user experiences in that space.

We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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