KYC Operation Manager, Thailand
atBinance
Jul 07
Founded by Changpeng Zhao (CZ) in 2017, Binance is currently the largest cryptocurrency exchange in terms of daily volume. Binance is the core global exchange. However, Binance operates separate exchanges in some countries such as the US, UK, Singapore, and Turkey due to regulatory reasons.
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Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?This advertisement is for a position at Gulf Binance. We are looking for an experienced KYC Operation Manager to join our compliance team in Thailand. You will be working in a fast paced and dynamic environmentThe KYC Lead will work towards aligning the company's vision and values with operational strategies. This person will also spearhead best practices in both KYC and Customer Service operations.
Job Description:
- Formulate business strategy, advise management and execute on all aspect of operations to achieve OKR, cost control and implement SOP
- Coordinate with other internal divisions and use technology to deliver superior customer experience through Company’s omni-channel approach
- Build and manage a CS/KYC team that can respond to customer inquiries quickly and properly with following the laws and regulations
- Responsible in hiring, training and retaining operations staffs
- Coordinate with a third party, or vendor, regarding to our operational activity
- Evaluate overall organization, performance, by gathering, analyzing, and interpreting data and metrics
- Develop and implement productivity and cost reduction opportunities
- Cross-functional and cross-country collaboration on all projects
Requirements:
- Bachelor degree from a reputable university or equivalent
- Ability to communicate effectively in both Thai and EnglishÂ
- At least 5 years experience in a managerial position. At least 1 year in a cryptocurrency or Tech space, crypto exchange or retail financial products industry experience preferred.
- Able to work in a fast paced and ambiguous industry where regulations are catching up
- High level of ownership and integrity
- Good sense of business process, strong leadership and management skills
- Problem Solving
Listed in: Cryptocurrency Jobs, Trading Crypto Jobs, Legal Web3 Jobs, Operations Crypto Jobs, Exchange Web3 Jobs, Compliance Crypto Jobs, KYC Web3 Jobs, Finance Crypto Jobs, Manager Crypto Jobs, Data Crypto Jobs, Full Time Crypto Jobs.