Join the leading Crypto Brand in the Philippines!Who we areWe are one of the earliest and largest crypto platforms in Southeast Asia offering exchange and wallet services to our users. Our product lineup also includes electronic payment service and e-wallet. Through our wallet, users can send money to anyone, pay for bills, shop online at over 100,000 merchants, receive money transfers from 200+ countries even without a bank account, and of course view and purchase cryptocurrencies.
What you'll do
- Provide quality customer experience by ensuring each customer interaction is treated with excellent responses and assistance regarding their account and transactions
- Monitor and analyze customer issues and concerns to implement strategies towards improving overall customer experience
- Be the first line of defense in ensuring the consumer protection guidelines are adhered to
- Maintain a culture of compliance and security to ensure BSP rules and regulations are followed in every customer interaction
- Work closely with the development, marketing, and compliance teams in improving the product and providing solutions to increase our service and process efficiency
What we expect from you
- Bachelor's degree in Management, Finance, Business, or equivalent
- Excellent English communication skills in both verbal and written formÂ
- Strong planning and analytical skills
- Self-motivated and highly-focused without needing close supervision
- Highly trustworthy and extremely organized
- Flexible and able to adapt to a fast-paced environment
- Passionate about building a company from the ground up and creating lasting relationships with customers
Listed in: Web3 Jobs, Marketing Crypto Jobs, Operations Web3 Jobs, Security Crypto Jobs, Exchange Crypto Jobs, Compliance Web3 Jobs, Finance Crypto Jobs, Full Time Web3 Jobs.
Operations Associate (PH) at Coins.ph: FAQ
Where is the Operations Associate (PH) role at Coins.ph based?
The Operations Associate (PH) role at Coins.ph is based in Manila, Philippines. Check the job description for any remote or hybrid options.
What skills are required for the Operations Associate (PH) role at Coins.ph?
This Operations Associate (PH) role is associated with the following skills and technologies:
- Marketing
- Operations
- Security
- Exchange
- Compliance
- Finance
Read the full job description above for the complete list of requirements.
Is the Operations Associate (PH) role at Coins.ph full-time or contract?
Coins.ph is hiring this Operations Associate (PH) as a full time position.
How do I apply for the Operations Associate (PH) role at Coins.ph?
You can apply for the Operations Associate (PH) role at Coins.ph directly on this page using the Apply button. Manila, Philippines candidates are welcome. Applications submitted through CryptoJobsList reach the employer directly.