Operations Manager, Canada
atKraken Digital Asset Exchange
Jan 31
As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto.
Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption.
But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions.
Kraken is backed by investors including, Money Partners Group, Hummingbird Ventures, Blockchain Capital, and Digital Currency Group, among others.
"We are empowering people to live simply, efficiently and more connected to others. We put our clients’ best interests first and foremost. They are at the heart of our company and drive everything we do. We believe in having a laser focus when pursuing our strategic goals and participate only in markets where we can make a significant contribution. We believe in complete transparency, deep collaboration and we never forget that people come first. Having this mindset allows us to grow and advance at a rate which others cannot." Jesse Powell, CEO of Kraken
Did you know that Kraken is now over 2,500+ fully-remote people from around the world? And we're hiring hundreds more in 2022 #werehiring #cryptocareers
About KrakenAs one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.To ensure Kraken is the right fit for you, please ensure you read Kraken Culture Explainedto find out more about us!Proof of workThe teamThe Regional Operations team goal is simple; to build out Kraken's operating effectivenessas we grow internationally.As the Operations Manager, Canada, you will have responsibility for ensuring the smooth running of the platform while driving the build out of new products and services for the Canadian marketplace. Working with the Managing Director, Canada and supported by teams across Kraken globally (including Product, Treasury, Corporate Finance, Corporate Development and Regulatory Operations), you will be responsible for executing initiatives that advance Kraken’s operations and products in Canada in order to serve and grow its client base.The ideal candidate should have experience working in a banking, fintech, consulting or exchange trading environment, with a deep understanding of the trading cycle. In addition, you should have experience working with Product teams to deliver on business requirements in a digital environment. A good understanding of the regulatory frameworks applicable to crypto asset providers in Canada (securities, IIROC) would be beneficial. You are an ambitious individual who is excited by the challenge of solving tough, often ambiguous problems in this dynamic space. You are able to make well-informed recommendations based on data and analysis. You can communicate your findings and recommendations verbally and in concise and actionable reports. You are not afraid to ‘roll-up your sleeves’ to get things done.The role is based in Canada (remote).
The opportunity
- Oversee the implementation of new Canadian regulatory and business requirements, working closely with Kraken global teams including Product and Treasury.
- Be the accountable individual for all queries relating to the operation of the platform, including from both external and internal stakeholders.
- Act as the COO of our local entity in Canada and be involved with the relevant internal governance committees and decision making bodies
- Work closely with the MD, Canada to ensure business goals are being achieved and regulatory requirements are met
- Support the Product team to operationalize locally any new global product roll out in the region
- Monitor internal and external business, regulatory and technology environments to identify new and emerging risks and verify remediation of issues as applicable
Skills you must HODL
- 7+ years of related experience, with experience in business operations and working with cryptocurrency or other financial technologies
- Degree in Business or a related field
- Knowledge of the Canadian regulatory environment and upcoming developments is a must
- High-energy individual and self-starter who is comfortable working in a dynamic environment
- Skilled in collaborating with stakeholders at all levels of the organization
- Ability to lead in a fast growing company environment with focused and hardworking individuals
Nice to Haves
- Relevant certifications (e.g. CSC, CPH, PDO) is preferable
- Passion for cryptocurrency adoption and personal experience with crypto strongly preferred
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