Risk Operation Specialist

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.Binance Risk team is looking for an experienced Risk Operation Specialist to implement effective Risk strategies to Binance platform and users. You'll be dealing with high revenue & VIP cases - to work through a number of pre-determined fraud alerts, email alerts, SMS alerts , and service requests to determine if recent account activity is of a fraudulent nature. You will complete your investigation using multiple resources including customer contacts, reviewing account activities, account ratings, phone matches, IP Search, and various websites, etc.You will investigate at-risk accounts to avoid or reduce platform losses, and educate customers on how-to maintain security awareness and strive for loss prevention. You are responsible for reviewing documentation, analyzing data to verify the authenticity of transactions and/or activities. Throughout this process you may need to communicate with the customers for additional information and to notify them the decisions.

Responsibilities

• Support reporting and monitoring of metrics and Key Risk Indicators (KRI) at the product line and divisional levels
• Based on assigned queues, review VIP accounts and determine the legitimacy of the accounts and account holders, (the associated risks) and make sure all appropriate restrictions and/or dismissal decisions are made on each account reviewed
• Continuously monitor VIP related cases and identify trends - Notify management of suspicious activities
• Monitor VIP account and abnormal activities to stop any suspicious transactions in the account
• Contact account holders in an effort to verify activity and mitigate loss

Requirements

• At least 3 years of experience with Responsibilities listed above
• Abe to make discretionary decisions based on research
• Able to handle multiple queues covering a variety of tasks with a sense of urgency and follow-through
• Bonus: Knowledge or experience in SQL/Datawind
• Bonus: Knowledge or experience in Web3 industry
• Bonus: Fluency in Chinese

Working at Binance• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities• Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless• Tackle fast-paced, challenging and unique projects• Work in a truly global organization, with international teams and a flat organizational structure• Competitive salary and benefits• Flexible working hours, remote-first, and casual work attireLearn more about how Binancians embody the organization’s core values, creating a unified culture that enables collaboration, excellence, and growth. Apply today to be a part of the Web3 revolution! Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

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