Solutions Engineer

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Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. With our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets.

Job Description

Circle is a global financial technology firm that enables businesses of all sizes to harness the power of stablecoins and public blockchains for payments, commerce and financial applications worldwide. Circle's platform has supported over 100 million transactions worth tens of billions of dollars, with nearly 10 million retail customers, over a thousand businesses, while storing and securing more than $5 billion in digital currency assets. Circle is also the creator of USD Coin (USDC), the fastest growing, regulated, fully-reserved stablecoin, which now stands at a 1.5 billion market cap and is adding more than 100 million net new digital dollars in circulation every week. Today, Circle's transactional services, business accounts, and platform APIs are giving rise to a new generation of financial services and commerce applications that hold the promise of raising global economic prosperity for all through programmable internet commerce.

What you’ll be part of:

With the mission “To raise global economic prosperity through programmable internet commerce,” Circle was founded on the belief that blockchains and digital currency will rewire the global economic system, creating a fundamentally more open, inclusive, efficient and integrated world economy.  We envision a global economy where people and businesses everywhere can more freely connect and transact with each other with new technologies for digital money. We believe such a system can raise prosperity for people and companies everywhere.

What you'll work on:

Reporting to the Director of Client Solutions, you will design and help customers implement complex and business-critical solutions. You will play an integral role in executing our solution validation processes across the entire customer lifecycle. From discovery calls to post sales support and implementation, you will partner with prospects and customers and guide them along their technical evaluation of Circle’s suite of products and services. You will develop customized PoCs, solution diagrams, and implementation plans that articulate the value of Circle’s technology for our customers. You will heavily collaborate with our Product and Engineering teams to provide market feedback and analysis that will influence our product roadmap.

Most importantly, you will set the foundation for long-term, successful customer relationships that rely on Circle’s technology and future innovation to grow their business.

You will aspire to our four core values:

  • Multistakeholder - you have dedication and commitment to our customers, shareholders, employees and families and local communities.
  • Mindful - you seek to be respectful, an active listener and to pay attention to detail.  
  • Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals.
  • High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards.  You reject manipulation, dishonesty and intolerance.

What you’ll bring to Circle:

You have 2+ years experience as an accomplished Solutions Engineer at one or more B2B SaaS organizations. You are talented in storytelling and presenting technical demonstrations. You are capable of engaging in strategic and technical conversations at multiple levels of the organization. You are obsessed with customer success and believe your number one responsibility is the customer. You have a strong interest in the future of global payments and, preferably, a background in Fintech.

You have in-depth understanding of APIs, distributed systems, databases, and developer tools. You have experience working with developers on implementation, integration, and customization of SaaS-based products. You are able to assess technical requirements that match business objectives. You have a successful track record scoping, designing, and validating technical solutions for large enterprise organizations.

Finally, you enjoy building at the earliest stages. You care deeply about contributing and improving company processes. And you enjoy moving at a fast pace, building a long-lasting foundation, and helping customers thrive.

We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

📍 US Remote
🌎 Remote
📆 Full-time
Apply now
2 applications
👁 24 views
Posted on September 11, 2020

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