Startup Operator

Tasked with helping our disruptive open source projects solve some of their most critical problems, you will work with Project Leads, Product Managers, and Engineers to break down complex situations and co-create actionable solutions.Business Operations at Protocol LabsThis isn’t an ordinary Business Operation position. We are a distributed organization of over 120 collaborators (worldwide), split across 15 countries and with no regular offices -- so we have some unique needs.  Our team is responsible for supporting our Projects through problem solving, from data analysis and market segmentation to connecting them with industry experts, as well as establishing company-wide processes and tools that enable a unique global culture of innovation, collaboration, and performance. As an early member of our Business Operations Team, you will provide our organization with the versatility and creative thinking it needs to accelerate reaching our Projects’ goals.

In Business Operations at Protocol Labs, you will…

• Lead the solutioning of high value / high context problems in Projects, as needed by Project Leads; these projects will generally be around decision support, ecosystem growth, and project governance
• Build and analyze datasets for Project decision support, market describing, sizing and segmentation
• Develop Protocol Labs’s expertise in understanding value created and value harnessed in open source software
• Support the CEO with special projects needed to scale the org, such as exploring new monetization strategies 
• Drive domain expertise in key areas of Business Operations support by codifying best practices and creating scalable playbooks for future projects / Business Operations to follow

You may be a fit for this role if you...

• You get a kick out of aligning first principle thinking and data insights to achieve great results
• Handle both complexity and ambiguity well
• Familiarity and passion for open source, and distributed computing
• Have experience running your own startup or high-growth organization, or have experience in management consulting or corporate strategy 
• Pride yourself in being a self-starter, thriving even without much direction
• Deep experience coordinating work across teams with different goals
• A rigorous, process-driven work style backed by an ability to communicate effectively
• Strong analytical, problem solving and interpersonal skills

Bonus points:

• Experience with open source communities / projects
• Experience with distributed orgs
• Background in software engineering

What’s it like to work at Protocol Labs?Protocol Labs mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.Apply for this job

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