Web3 Content Research Jobs in United States, North America

About Polygon Labs

Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work. Its infrastructure has facilitated trillions of dollars in onchain value transfer and supported millions of transactions daily for some of the globe's largest banks, fintechs, enterprises, and consumer applications.

Your Role

Boys Club is a culture-forward media brand and creative studio operating within Polygon Labs, at the intersection of tech, finance, and internet culture. The team runs paid client work and owned editorial properties simultaneously, and does both at a high standard. This role exists because that operation has grown to a scale where someone needs to own the entire production layer full-time.

This is a founding operations hire. There is no existing playbook. The briefing workflows, trafficking processes, approval chains, and production infrastructure you build here will be the systems the team runs on going forward. If you are someone who needs a well-defined system before you can perform, you will find this environment genuinely difficult. However, if you're energised by building systems and turning chaos into order, you should keep reading!

You will be the operational centre of Boys Club: the person who holds every active deliverable across paid client work and editorial content in their head and on the board, keeps the team unblocked, and makes sure nothing ships late, off brief, or over budget. You report to the Head of Strategy and Partnerships, and you sit at the execution layer of almost every project this team touches.

Contract structure: This is fixed-term contract position

Your Responsibilities

• Own the content calendar, pipeline, status tracking, and production processes across both paid client deliverables and Boys Club editorial content (Malware, Too Online, Boys Club Live), so every asset in production has a clear owner, a due date, and a documented next step at all times

• Build and implement the briefing, trafficking, and approval workflows that the team runs on, from initial brief through internal review to final client delivery, so nothing goes live without sign-off and no one has to ask what the status of a deliverable is

• Coordinate internal team members, external creative partners, and freelancers across multiple simultaneous projects: gather estimates, manage budget tracking alongside the Account Director, raise purchase orders, and keep every resource on track without requiring the Account Director to babysit individual engagements

• Run weekly cross-functional standups with internal and external stakeholders: prepare agendas, facilitate the session, capture client feedback accurately, and convert meeting notes into tracked action items before the next session starts

• Escalate scope changes, budget risks, and timeline slippage to the Account Director before they become real problems; your job is to surface risk early, not report it after it lands

• Support the editorial and show production tracks with the same rigour as paid client work, managing the Boys Club Live production calendar, newsletter scheduling, and promotional asset timelines so neither track uses the other as an excuse to slip

• Maintain current knowledge of platform algorithm updates and hook-testing approaches across short and long-form content formats, and apply that knowledge when reviewing social deliverables moving through the production pipeline

• Use AI tools to accelerate the operational groundwork of the role: generating first-pass briefs, structuring standup agendas, organising client feedback into clean action item lists, and researching incoming partners; the expectation is that AI handles the scaffolding so your judgment goes into the decisions, not the formatting

What You'll Need

• A track record of managing 20 or more creative assets simultaneously across multiple clients, formats, or content tracks, with evidence that you built or significantly improved the production infrastructure that made that volume manageable, not just that you survived it

• Experience coordinating across creative teams, external clients or partners, and freelancers or agencies on the same projects simultaneously, with real accountability to all three at once; PM experience that is purely internal or purely client-facing will show a gap here

• Strong written communication: crisp standup agendas, well-structured client recaps, and asset trafficking instructions that create clarity rather than more questions; in an async-heavy operation, unclear written communication creates downstream problems on every project you touch

• Enough internet and cultural literacy to be a credible partner to a creative team with high standards; you do not need to be a content strategist, but you need to understand why a piece of work is or is not right for a specific audience, and why a late-to-the-moment deliverable is worse than one that does not ship at all

• Demonstrated AI fluency as a daily operational practice: you use AI tools (Claude, ChatGPT, Notion AI, or comparable) to handle structural and research tasks, freeing your attention for judgment calls; you can describe specifically where AI sits in your workflow and where it does not, and your final outputs reflect your own thinking, not unreviewed AI output

Preferred Qualifications

• Prior experience in a media, creator economy, or newsletter environment, with direct familiarity with how editorial and sponsored content tracks operate alongside each other

• Experience managing paid content or sponsorship deliverables alongside owned editorial content in the same production operation, with direct accountability to external clients on deliverable timelines

• A configured project management setup you can walk through in an interview: not the default out-of-the-box tool, but a system you have built, refined, and can explain, including where it has broken and what you changed

Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.

If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

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