Tech Operations Support (Backend) - Fiat
atBinance
Sep 01
Founded by Changpeng Zhao (CZ) in 2017, Binance is currently the largest cryptocurrency exchange in terms of daily volume. Binance is the core global exchange. However, Binance operates separate exchanges in some countries such as the US, UK, Singapore, and Turkey due to regulatory reasons.
Since Binance has global operations, the exchange does a lot of hiring on a regular basis. Being a market leader, Binance Jobs also come with significant perks. Most of the jobs are remote, with flexible working hours. Binance also offers health insurance, the option to be paid in crypto, and programs to develop your skills.
If you're looking for Binance US Jobs, a wide range of them are also available most of the time. On average, the Binance Interview process lasts 2-4 weeks with 4 steps: Application Review, Interview, Offer, and finally Onboarding.
Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.This role requires a talent with full independence and good time management with weekdays and shift schedule include.
Responsibilities
- Handle Product and Technical details of Payment system, connect with users and customer service personnel directly
- Provide solution via online consultation for customer complaints related to Product/Technical knowledge from the Customer Service team
- Be a bridge between Customer Service and Product/Technical personnel to provide Technical and Product related solutions
- Categorize and summarize online problems, accumulate knowledge base, and deal with Users directly
- Coordinate and deal with online accidents, review online accidents, and track/propose follow-up improvement plans
Requirements
- Bachelor Degree or above - Major in Computer, Software Development or related
- Equipped with coding knowledge (Java OR Python OR Rest OR C++) and SQL writing ability, able to solve online problems independently
- Strong language skills, good communication and coordination skill
- Strong Customer Service awareness
- For Smart Contracts, Blockchain background is preferred
Listed in: Web3 Jobs, Web3 Web3 Jobs, Remote Web3 Jobs, Operations Crypto Jobs, Developer Crypto Jobs, Exchange Crypto Jobs, Python Web3 Jobs, Java Web3 Jobs, Full Time Web3 Jobs.