Plutus is American Express 3.0. Customers earn decentralised rewards as they spend fiat on the Plutus Debit Card.
We make it easy for users to earn 3-8% in cryptoback in our native token, Pluton (PLU). Unlike other products on the market, we believe in a non-custodial approach to crypto - our users are always the ones holding their crypto and private keys.
The company is based in the UK and operates in the UK (GBP) & EEA (EUR).
We're hiring a Customer Success Agent to assist us with a busy few months ahead!
Responsibilities will be wide ranging from:
- Email communication with customers using Zendesk ticketing system
- Live chat communication using Zendesk chat system
- Operational tracking and resolving issues using the Plutus Dex Admin platform
- Escalation, tracking, and communication of cases that need the attention of internal or external third parties
- Using Atlassian products (Confluence, Jira Software), GSuite for knowledge sharing, reporting and other operational activities as assigned
- Other CS supportive tasks as assigned
Candidates must have 1 year CS Experience
Be versed in crypto
Residency in EEA or UK
$1250 USDT per month
Listed in: Crypto Jobs, Full Time Crypto Jobs, Web3 Web3 Jobs, Dex Crypto Jobs, DeFi Crypto Jobs.