We're hiring a Customer Success Agent to assist us with a busy few months ahead!
Responsibilities will be wide ranging from:
- Email communication with customers using Zendesk ticketing system
- Live chat communication using Zendesk chat system
- Operational tracking and resolving issues using the Plutus Dex Admin platform
- Escalation, tracking, and communication of cases that need the attention of internal or external third parties
- Using Atlassian products (Confluence, Jira Software), GSuite for knowledge sharing, reporting and other operational activities as assigned
- Other CS supportive tasks as assigned
Candidates must have 1 year CS Experience
Be versed in crypto
Residency in EEA or UK
$1250 USDT per month
Listed in: Web3 Jobs, Full Time Crypto Jobs, Web3 Crypto Jobs, DEX Crypto Jobs, DeFi Web3 Jobs.
Customer Service Agent at Plutus: FAQ
Where is the Customer Service Agent role at Plutus based?
The Customer Service Agent role at Plutus is based in United Kingdom, European Candidates Only . Check the job description for any remote or hybrid options.
What skills are required for the Customer Service Agent role at Plutus?
This Customer Service Agent role is associated with the following skills and technologies:
- Full Time
- Web3
- DEX
- DeFi
Read the full job description above for the complete list of requirements.
Is the Customer Service Agent role at Plutus full-time or contract?
Plutus is hiring this Customer Service Agent as a full time position.
How do I apply for the Customer Service Agent role at Plutus?
You can apply for the Customer Service Agent role at Plutus directly on this page using the Apply button. United Kingdom, European Candidates Only candidates are welcome. Applications submitted through CryptoJobsList reach the employer directly.