Responsibilities:
- Coordinate and handle customer inquiries about Binance financial derivatives, and retain regular customers
- Solve customer complaint issues, and create and document report analysis
- Optimize customer complaint processes and improve service quality
- Handle unpredictable emergencies in an efficient and timely manner
- Perform adhoc tasks and reports assigned by shift leader and/or managers
Requirements:
- Bachelor's degree or diploma, preferably in a finance-related major
- Prior customer support experience with exposure to an e-commerce or financial industry background is a must
- Excellent communication skill in English; additional knowledge of Arabic language would be an advantage
- Familiar with CS operation and business processes, with a strong ability for problem-solving and a strong number-driven approach
Listed in: Cryptocurrency Jobs, Web3 Web3 Jobs, Finance Crypto Jobs, Customer Support Web3 Jobs, Full Time Web3 Jobs.
Customer Service Representative - Financial Derivatives at Binance: FAQ
Where is the Customer Service Representative - Financial Derivatives role at Binance based?
The Customer Service Representative - Financial Derivatives role at Binance is based in Hungary, Budapest. Check the job description for any remote or hybrid options.
What skills are required for the Customer Service Representative - Financial Derivatives role at Binance?
This Customer Service Representative - Financial Derivatives role is associated with the following skills and technologies:
- Web3
- Finance
- Customer Support
- Full Time
Read the full job description above for the complete list of requirements.
Is the Customer Service Representative - Financial Derivatives role at Binance full-time or contract?
Binance is hiring this Customer Service Representative - Financial Derivatives as a full time position.
How do I apply for the Customer Service Representative - Financial Derivatives role at Binance?
You can apply for the Customer Service Representative - Financial Derivatives role at Binance directly on this page using the Apply button. Hungary, Budapest candidates are welcome. Applications submitted through CryptoJobsList reach the employer directly.