Blockchain and crypto are very hard even for the people in this industry. With thousands of new people getting into cryptocurrencies every day, they are undoubtedly going to be met with questions. As cryptocurrencies gain further adoption this problem only gets bigger. Crypto companies are on a hiring spree for skilled customer support professionals.
Customer Support Jobs & Careers August 2026
Sort
| Job Title | Company Name | Salary | Location | Tags | Posted | |
|---|---|---|---|---|---|---|
| Treehouse Labs | 📍 Singapore, Singapore | InternshipEntry LevelDeFi | 4w | |||
| Coinbase | EUR 34k-36k/year | Customer SupportQuality AssuranceManager | 1w | |||
| eToro | 📍 Frankfurt, Germany | FinanceCustomer SupportSenior | 1w | |||
| Binance | 📍 Asia | Web3ResearchDeveloper | 1w | |||
| Rain | 50k-999k/year | Customer SupportTechnical WriterFull Time | 6d | |||
| Coinbase | 207k-244k/year | Product DesignerAICustomer Support | 5d | |||
| Coinbase | 201k-236k/year | Customer SupportManagerCommunity Manager | 5d | |||
| eToro | 📍 Limassol, Cyprus | Customer SupportSeniorFull Time | 4d | |||
| Coinbase | GBP 52k-58k/year | 📍 Hybrid - London, UK | Customer SupportFinanceSenior | 4d | ||
| Binance | 📍 Argentina, Buenos Aires / Chile, Santiago de Chile / Costa Rica, San José / Carribbean (ACS) / Cayman Islands, George Town / Panama, Panama City / Mexico, Mexico City | OperationsComplianceCustomer Support | 3d | |||
| Binance | 2-3/year | 📍 Taiwan, Taipei, Asia | Web3ResearchDeveloper | Today | ||
Product Management Intern
Posted by Treehouse Labs
Jul 18, 2026
Jul 18, 2026
We are looking for a hardworking and meticulous go-getter to join us as a Product Management Intern. In this role, you will have the opportunity to work across product development teams and drive our product development processes.Responsibilities
- Work closely with Product, Quant, and Development teams to build operational processes (e.g., monitoring, escalation alerts, etc.) from the ground up
- Product Monitoring
- Utilize appropriate tools / alerts to monitor the health of our internal systems
- Identify gaps in existing monitoring processes / recommend new tools to build
- Ensures all services run smoothly and trigger the right level of actions should certain threshold be reached
- Escalate any issues promptly to the relevant team to investigate Product Launches
- Support the product managers and contribute to all aspects of a product launch, ranging from setting up new monitoring scripts / alerts
- Guarantee operational excellence in every product launch
- Customer Support
- Follow up promptly with customer requests raised and coordinate with all relevant teams to provide response
- Provide customer feedback to the Product Managers on their experience
- Provide adequate level of explanations and documentation to the customer
- Onboarding
- Drive the onboarding process end to end and ensure each new user is onboarded within set time frames.
- Ensure onboarding for every new user is smooth and find ways to improve it.What you’ll need
- A good understanding & genuine interest in the DeFi space
- A creative problem solver, with a can do attitude
- Highly motivated and proactive; excited to work in a fast paced, autonomous environment.