Director of Payments

About RockWallet

Rock Solid. Rock Confident.

RockWallet is a financial technology company made up of people who think differently about how digital assets can be managed, accessed, and used.

At RockWallet, our vision is for anyone to be able to access and thrive in the digital economy. It’s our mission to help you make the most of the opportunities available by building products that empower people to navigate digital asset usage easily, securely, and with confidence. Our self-custodial, multicurrency wallet puts you in charge of your digital assets. RockWallet’s app makes it quick and easy to buy, use, store, and swap top cryptocurrencies, all in one place, on your mobile. RockWallet is registered with FinCEN as a Money Service Business. Find out more here at www.rockwallet.com.

Want to join us?

We’re expanding our team globally, looking for the right people to help us explore further.

We are looking for a Director of Payments to join our growing global Payments team. The Director of Payments will be an experienced leader, who will leverage their payments expertise.

This role is remote with a preference for applicants in the Eastern Time Zone (ET).

Role Overview

Reporting to the VP of Payments, the Director of Payments provides a unique opportunity to learn from industry professionals, and join a team developing a 21st-century security strategy for the digital assets world.

In this role, you will lead the Payments team. This is a highly visible position that demonstrates integrity, accountability, and collaboration. The Director of Payments is responsible for payment cash management, business intelligence and payment fraud risk functions. This role will be responsible for the execution of strategic initiatives, and communication/interaction with the executive levels of the company.

Responsibilities

• Lead and maintain a highly skilled and engaged team by developing talent, coaching, training and performance monitoring and evaluations
• Develop short- and long-term payment strategies, operational capabilities and tactical plans that support the overall group’s objectives
• Set payment objectives and key performance metrics for group payment strategies while leading payment innovation projects across the company
• Provide payments strategic and operational oversight
• Lead payment fraud strategies
• Identify and develop payments vendor partnerships
• Regularly review industry and local laws and regulations to analyze the impact and ensure payment systems and policies are in compliance with all applicable laws and regulations
• Feed into payment roadmap and other payment-related features and experience
• Continuously evaluate the internal process controls to identify payment operations weaknesses and risks, as well as make recommendations on how to mitigate those risks
• Analyze, implement, and optimize payments and risk service levels, quality, and KPI's by continuing to measure results

Candidate Profile

• Bachelor's degree in Finance or related field
• 5 to 7 years’ experience managing resources in the payments and/or risk areas
• Minimum of 5 years of experience in payments/gambling is preferred
• Strong understanding of laws and regulation as it pertains to payments as well as demonstrated ability to ensure compliance controls and interpret regulatory requirements
• Strong working knowledge of the financial industry, card processing, card networks, and operations as well as knowledge of payment back-office functions, including Wire and ACH processing
• Strong leadership skills, including decision-making, conflict resolution, ability to lead and continuously develop highly engaged teams are required
• Strong business acumen in dealing with fast-paced, highly ambiguous and rapidly evolving environment typical of early-stage business formation
• Analytical, critical thinking and problem-solving skills
• Excellent verbal, written and presentation communication skills
• Ability to handle multiple projects simultaneously and have experience implementing process change and improvements
• Ability to build collaborative relationships, results-driven and possess self-leadership skills

Benefits

• Work from home
• Medical benefits
• A competitive salary
• Professional learning and development online training courses with access to LinkedIn Learning
• Diverse and dynamic work environment
• Support for career development

How to Apply: Please submit a .PDF file of your resume, not in .DOC.

RockWallet, LLC is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. www.rockwallet.com.

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