The Team ❤️
Reporting directly to Dispute Team Leader, you’ll be joining a team of 3 other FinCrime Analysts.
You'll Spend Your Time 👀
- Undertaking the investigation and analysis of cardholder-disputed transactions as per MasterCard/Visa/American Express regulations.
- Analyzing and responding to incoming chargebacks as appropriate in a timely manner to meet prescribed timeframes as per card network regulations.
- Analyze trends and patterns in our fraud and chargeback incidents.
- Detecting and communicating deficiencies in current processes and procedures to propose fixes to strengthen our existing processes.
- Reporting any patterns to your manager.
- Communicating and collaborating with acquiring partners to ensure all industry regulations are delivered in the chargeback responses.
- Ad-hoc investigations and project work as required.
You Should Apply If ✅
- 2+ years of work experience in Dispute and Chargeback operating rules and regulations.
- Experience and knowledge with acquiring and issuing scheme rules and chargeback reason codes (Visa, Mastercard, and American Express).
- Strong knowledge of mandatory requirements and recent regulatory and schemes updates, in particular on fraud and payments areas - AVS, 3DS, etc.
- Strong knowledge of Visa, Mastercard, and American Express Fraud and Chargeback Monitoring Programs.
- Experience with high-risk industries and alternative payment methods (Apple Pay, Google Pay, Samsung Pay, etc).
- Analytical, innovative, problem-solving, teamwork and decision-making skills, extreme attention to details.
- Ability to function well within a fast-paced, ever-changing environment.
- Proficient English (both written & verbal).
- A working knowledge of SQL/Advanced Excel would be an advantage.
- Strong oral/written communication and presentation skills
- Start Date: April (or earlier)
FinCrime Analyst - Chargebacks (Poland) at MoonPay: FAQ
Where is the FinCrime Analyst - Chargebacks (Poland) role at MoonPay based?
The FinCrime Analyst - Chargebacks (Poland) role at MoonPay is based in Krakow, Poland. Check the job description for any remote or hybrid options.
What skills are required for the FinCrime Analyst - Chargebacks (Poland) role at MoonPay?
This FinCrime Analyst - Chargebacks (Poland) role is associated with the following skills and technologies:
- Analyst
- Manager
- Full Time
Read the full job description above for the complete list of requirements.
Is the FinCrime Analyst - Chargebacks (Poland) role at MoonPay full-time or contract?
MoonPay is hiring this FinCrime Analyst - Chargebacks (Poland) as a full time position.
How do I apply for the FinCrime Analyst - Chargebacks (Poland) role at MoonPay?
You can apply for the FinCrime Analyst - Chargebacks (Poland) role at MoonPay directly on this page using the Apply button. Krakow, Poland candidates are welcome. Applications submitted through CryptoJobsList reach the employer directly.