We are looking for a hardworking and meticulous go-getter to join us as a Product Management Intern. In this role, you will have the opportunity to work across product development teams and drive our product development processes.Responsibilities
- Work closely with Product, Quant, and Development teams to build operational processes (e.g., monitoring, escalation alerts, etc.) from the ground up
- Product Monitoring
- Utilize appropriate tools / alerts to monitor the health of our internal systems
- Identify gaps in existing monitoring processes / recommend new tools to build
- Ensures all services run smoothly and trigger the right level of actions should certain threshold be reached
- Escalate any issues promptly to the relevant team to investigate Product Launches
- Support the product managers and contribute to all aspects of a product launch, ranging from setting up new monitoring scripts / alerts
- Guarantee operational excellence in every product launch
- Customer Support
- Follow up promptly with customer requests raised and coordinate with all relevant teams to provide response
- Provide customer feedback to the Product Managers on their experience
- Provide adequate level of explanations and documentation to the customer
- Onboarding
- Drive the onboarding process end to end and ensure each new user is onboarded within set time frames.
- Ensure onboarding for every new user is smooth and find ways to improve it.What you’ll need
- A good understanding & genuine interest in the DeFi space
- A creative problem solver, with a can do attitude
- Highly motivated and proactive; excited to work in a fast paced, autonomous environment.
Listed in: Web3 Jobs, Internship Crypto Jobs, Entry Level Web3 Jobs, DeFi Web3 Jobs, Quant Crypto Jobs, Customer Support Web3 Jobs.
Product Management Intern at Treehouse Labs: FAQ
Where is the Product Management Intern role at Treehouse Labs based?
The Product Management Intern role at Treehouse Labs is based in Singapore, Singapore. Check the job description for any remote or hybrid options.
What skills are required for the Product Management Intern role at Treehouse Labs?
This Product Management Intern role is associated with the following skills and technologies:
- Internship
- Entry Level
- DeFi
- Quant
- Customer Support
Read the full job description above for the complete list of requirements.
Is the Product Management Intern role at Treehouse Labs full-time or contract?
Treehouse Labs is hiring this Product Management Intern as a intern position.
How do I apply for the Product Management Intern role at Treehouse Labs?
You can apply for the Product Management Intern role at Treehouse Labs directly on this page using the Apply button. Singapore, Singapore candidates are welcome. Applications submitted through CryptoJobsList reach the employer directly.