Web3 NFT Operations Jobs in London, United Kingdom

Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission.As a fully remote company, we have Krakenites in 60+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.Become a Krakenite and build the future of crypto!Proof of WorkKraken is a market leader in one of the most innovative and fast growing industries in the world. We are expanding and innovating throughout all aspects of the company to support this rapid growth, and to ensure that we can effectively execute on our highly ambitious short-, medium- and long-term plans for global product and market growth.The Regional Operations organization (a.k.a. internal geo strategy & operations team) builds the business by ensuring global alignment of goals and execution. Commercial Strategy Associates play a critical role on a team core to Kraken’s global operating effectiveness. You will be expected to operate effectively in a highly cross-functional context, working directly with nearly every team and department in the company. You will have a unique opportunity to positively influence the entire organization with business decisions to drive initiatives that directly impact the company’s bottom line.This role is remote with access to our European offices.

The Opportunity

• Report to the Europe Strategy Manager to develop and execute Kraken’s commercial growth strategy in Europe
• Drive the execution of new market or product initiatives by providing cross-functional program management to ensure each aspect of the business is covered for Kraken products
• Coordinate with Managing Directors, product, finance, compliance, legal teams to build the market or product business plan, design operational flows, and articulate commercial strategy 
• Support commercial negotiations with partners and build analytical models to assess financial impact for the company
• Work with the Marketing team to build launch plans and campaigns to drive consumer awareness and optimize growth
• Identify areas of inefficiency, redundancy, bottlenecked progress or scaling challenges between business functions, product launches, and devise and execute process improvements to address them
• Develop recommendations to solve critical challenges employing a data driven approach
• Present in a clear and concise manner to key stakeholders and influence business decisions across the organization
• Cultivate a network within the European crypto industry and develop a deep understanding of crypto products, protocols, and trends to understand how to design processes around them

Skills you should HODL

• Bachelor’s degree
• 2+ years experience in investment banking, strategy consulting, financial services, corporate strategy, program management, or an equivalent entry level position
• Interest in and familiarity with both cryptocurrency and traditional financial industries
• Experience and proven track record in business management or operations roles in the financial services or technology industries
• Familiarity with retail financial products, financial markets and derivatives products, or Web3 protocols
• Experience navigating complex operational hurdles in hyper-growth companies
• Experience with international environments and working across geographies
• Excellent organizational and workload management skills, especially with respect to prioritization and proactive verbal, written and interpersonal communication skills
• Entrepreneurial mindset with excellent attention to detail and follow through
• Strong contextualization and second-order thinking ability
• Ability to work a flexible full-time schedule to coordinate with global stakeholders
• Creativity, adaptability, tenacity, a sense of urgency and hands-on, roll-up your sleeves work ethic
• Ability to deconstruct convoluted problems and develop precise plans of action

Nice-to-haves

• Advanced user of Excel and Powerpoint with a good familiarity of G-Suite equivalents
• Intermediate or greater SQL proficiency a major plus
• Knowledge of Lean principles, six sigma and/or business process management concepts

Location Tagging: #EUKraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the knowFollow us on TwitterLearn on the Kraken BlogConnect on LinkedIn