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Mena

The exchange team develops and maintain a cutting-edge trading platform. With a global presence across APAC, EMEA and North America, the team has since grown with the goal to provide a seamless and secure trading experience for our clients.Exchange Support team is responsible for maintaining global system for the firm’s cryptocurrency trading business which operates 24x7. This team provides L2/L3 support to Business users and has full ownership of the production environment for all key business lines (Exchange platform, Risk management system, Backoffice, Market data and non-trading activities). We are adding strong technology focused team members for various position in the Exchange Production Support team.<h3>Responsibilities</h3>Primary responsibility includes but not limited to
<ul><li>User Management: Provide technical support to Sales, Business Users, Institutional and Retail customer base with focus on application support, API support and network connectivity.</li><li>Incident Management: Identification and resolution of production incidents. The roles requires end-to-end ownership of Production issues, collaborating with various technical and business support teams, escalation and resolution of incident in timely manner.</li><li>Process Management: Take ownership of all release activities, participate in audit reviews and execute BCP exercise. Ensure Process Management continue to meet ITIL best practice standards, SLA and Client expectations.</li><li>Operations Management: Monitor and automate application and infrastructure alerts to ensure timely actions are taken to maintain system stability and uptime for all the applications. Maintain knowledge repository and standard operating procedure documentation.</li><li>Continuous Improvement: Identify area of improvements, implement process optimization, automation of manual task and improve the service level the team provides to the end users.</li></ul><h3>Required Skills</h3><ul><li>2+ years of production support experience preferably within the Banking or Financial Service industry.</li><li>Technical Skills: Experience with UNIX commands in debugging , SQLs and Bash/Python scripting. Previous experience on supporting FIX protocol and APIs is must.</li><li>Strong technical understanding of Linux/Java based systems with exposure to Cloud Technology and DevOps utilities.</li><li>Good knowledge of monitoring, visualization and scheduling tools like Grafana, Prometheus, Control-M, ITRS Geneos, Dynatrace or similar utilities.</li><li>Service oriented with strong Incident handling & troubleshooting skills. ITIL certification preferred.</li><li>Excellent written and verbal communication skills (English). Ability to communicate with different Stakeholders and interfacing teams in clear and concise manner.</li><li>Required experience in supporting Trading System (OMS/EMS) with exposure to Equities, Derivatives, FX or Cryptocurrency Trading domain.</li><li>Must be able to work under high pressure, handle multiple priorities, result driven with attention to details and deliver to demanding deadlines.</li><li>Self-starter and able to quickly pickup new concepts, business areas and technologies.</li><li>Open to shift work and weekend support.</li></ul>Life @ <a href="http://Crypto.com" rel="noopener noreferrer nofollow ugc" target="_blank">Crypto.com</a>Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-upAspire career alternatives through us - our internal mobility program offers employees a new scope.Work Perks: <a href="http://crypto.com" rel="noopener noreferrer nofollow ugc" target="_blank">crypto.com</a> visa card provided upon joiningAre you ready to kickstart your future with us?BenefitsCompetitive salaryAttractive annual leave entitlement including: birthday, work anniversaryWork Flexibility Adoption. Flexi-work hour and hybrid or remote set-upAspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.Work Perks: <a href="http://crypto.com" rel="noopener noreferrer nofollow ugc" target="_blank">crypto.com</a> visa card provided upon joiningOur <a href="http://Crypto.com" rel="noopener noreferrer nofollow ugc" target="_blank">Crypto.com</a> benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.About <a href="http://Crypto.com" rel="noopener noreferrer nofollow ugc" target="_blank">Crypto.com</a>:Founded in 2016, <a href="http://Crypto.com" rel="noopener noreferrer nofollow ugc" target="_blank">Crypto.com</a> serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, <a href="http://Crypto.com" rel="noopener noreferrer nofollow ugc" target="_blank">Crypto.com</a> is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.Learn more at <a href="https://crypto.com" rel="noopener noreferrer nofollow ugc" target="_blank">https://crypto.com</a>.<a href="http://Crypto.com" rel="noopener noreferrer nofollow ugc" target="_blank">Crypto.com</a> is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. <a href="http://Crypto.com" rel="noopener noreferrer nofollow ugc" target="_blank">Crypto.com</a> values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.Personal data provided by applicants will be used for recruitment purposes only.Please note that only shortlisted candidates will be contacted.We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.

Application Support Engineer, Dubai, OEX

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.<h3>Responsibilities:</h3><ul><li>Conduct AML/CFT, sanctions, and financial crime investigations, and act as the escalation point for complex cases.</li><li>Draft and submit SARs to the relevant FIU on behalf of the MLRO.</li><li>Upload, track, and manage Law Enforcement Requests (LERs) through internal systems.</li><li>Support licensing applications, renewals, and regulatory engagements with UAE authorities, including VARA, CBUAE, and FSRA.</li><li>Carry out internal investigations into suspicious activity, account anomalies, and potential policy breaches.</li><li>Design, implement, and maintain the internal case management framework, including governance, controls, testing, and reporting standards.</li><li>Perform KYC, CDD, and EDD reviews for both retail and corporate clients, including high-risk onboarding cases.</li><li>Review blockchain analytics findings and crypto-to-fiat transaction monitoring alerts.</li><li>Establish SOPs and drive quality assurance standards across compliance investigations and reporting processes.</li><li>Liaise with law enforcement and regulatory authorities regarding production orders and information requests.</li><li>Support the MLRO and senior compliance leadership on ad hoc projects and strategic initiatives.</li></ul><h3>Requirements:</h3><ul><li>5+ years of experience in AML/CFT compliance, financial crime investigations, or KYC/EDD within a financial institution, crypto exchange, or regulated fintech environment.</li><li>Proven hands-on experience in drafting and submitting STRs/SARs to relevant Financial Intelligence Units.</li><li>Experience supporting licensing applications and liaising with UAE regulatory authorities.</li><li>Demonstrated ability to establish SOPs and develop internal controls and risk management frameworks.</li><li>Familiarity with law enforcement engagement, including handling production orders and information requests.</li><li>Experience using blockchain analytics tools such as Chainalysis, TRM, or Elliptic is preferred.</li><li>Strong analytical and investigative capabilities, with excellent written and verbal communication skills.</li><li>Fluency in English is required; additional languages are an advantage.</li><li>CAMS certification or an equivalent qualification is a plus.</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our <a href="https://www.binance.com/en/candidate/privacy/notice" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Privacy Notice</a>.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Compliance Specialist

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.<h3>Responsibilities</h3><ul><li>Executive thought leadership:<ul><li>Oversee Binance’s speaker program, securing high-impact speaking engagements, managing logistics/speaker calendars and briefing documents</li><li>Develop newsworthy stories and secure earned ops—including key media, KOL and podcast interviews—focused on security, compliance, product innovation, and institutional growth </li><li>Maintain and build Binance’s core executive speaker bench – support media trainings, ensure delivery of consistent messages across channels, elevate executive profiles to be credible and leading voices in the industry</li><li>Consistently deliver industry and market insights for earned media ops to further Binance’s position in key market issues, policies and trends </li></ul></li><li>Media relations:<ul><li>Build, maintain and expand key media relationships with top-tier business, finance, tech, and crypto/trade media</li><li>Consistently secure high-quality and impactful media coverage, including interviews, commentary, op-eds, and feature stories for key spokespeople </li><li>Organize media events/strategic media engagements during key conferences</li></ul></li><li>Corporate messaging & news: <ul><li>Support key corporate announcements, partnerships and campaigns, while ensuring strong cross team alignment and supporting localized strategies </li><li>Maintain and evolve Binance’s master messaging architecture for internal and external use for core company initiatives and narratives</li><li>Develop a cohesive story across channels for core business priorities and verticals, while working closely with legal, compliance and policy teams to ensure compliant and consistent communications </li></ul></li><li>Brand trust: <ul><li>Own Binance’s presence and position in major industry rankings and reports </li><li>Lead and manage the global awards database end-to-end, including nomination submissions and tracking relevant opportunities</li><li>Leverage and support key industry voices and relationships for various communications efforts and campaigns </li></ul></li></ul><h3>Requirements</h3><ul><li>Experience in creative, agency, marketing, operations, or project/program management environments  </li><li>Experience working in fintech, tech, crypto, or similarly fast-paced industries highly preferred  </li><li>Collaborative personality, who puts efficient collaboration and team success as the top priority for their work output</li><li>Experience in project management, workflow coordination, or other operations experience</li><li>Strategic, proactive, and solutions-oriented mindset  </li><li>In-depth understanding of the creative process, including static and video production</li><li>Prior experience with complex problem-solving and SOP development</li><li>Advanced proficiency in Asana (or similar tools), including workflow automation, reporting dashboards, and integrations. Experience scaling Asana infrastructure across cross-functional teams</li><li>Hands-on experience integrating AI tools into creative production workflows. Familiarity with LLM-based tools (e.g. Claude, ChatGPT, SafuGPT), AI image/video generation platforms, and creative automation tools (e.g. Figma plugins, Adobe AI features, localisation platforms). </li><li>Experience evaluating, procuring, and onboarding creative tools. Ability to assess requirements, build business cases for tool investment, and manage vendor relationships.</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our <a href="https://www.binance.com/en/candidate/privacy/notice" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Privacy Notice</a>.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Global PR and Communications

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.<h3>Responsibilities</h3><ul><ul><li>Analyze regulatory technical standards, design SOPs based on regulatory requirements, and coordinate with key stakeholders.</li><li>Provide advice, objective reviews, and challenges to ensure that key operational risks are adequately and effectively identified, assessed, and managed in both business-as-usual activities and new initiatives, products, and processes. </li><li>Conduct independent assessments and daily monitoring of operations based on the regulated entity’s rulebooks, assessing whether there are systemic or thematic risk concerns that warrant deeper analysis and escalation to senior management.</li><li>Monitor regular operational cycles, validate results, and continuously improve operational processes. </li><li>Periodically audit operational results, processes, and public information to identify potential regulatory and compliance risks.</li><li>Coordinate with different teams to prepare periodic and ad-hoc notifications to regulators, and maintain accurate records of key decisions and operational outcomes.</li></ul></ul><h3>Requirements</h3><ul><ul><li>5 years+ of working or project or operation experience in financial institutions, with good knowledge of financial products and processes.</li><li>Willing to work in UTC +4 timezone </li><li>Good knowledge of regulated derivatives Exchanges and Clearing house.</li><li>Aptitude and experience in risk, control or regulatory compliance related roles. </li><li>Passionate and keen interest in subject matter of operational and risk management. </li><li>Positive attitude to change, constantly looking for better ways to get things done and to challenge status quo.</li><li>Self-driven and able to balance creative and pragmatic approachesStrong communication and facilitation skills; able to work with and influence stakeholders at all levels. </li><li>Great written skills in English to prepare formal reports to the regulators and senior managers. </li><li>Strong analytical and problem-solving capabilities with affinity to using data to solve problems.</li></ul></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our <a href="https://www.binance.com/en/candidate/privacy/notice" rel="noopener noreferrer nofollow ugc" target="_blank">Candidate Privacy Notice</a>.

Regulatory Operations, Derivatives

The IT or Business Technology (BizTech) team at Chainalysis creates intuitive, scalable, and secure technology experiences that accelerate Chainalysis’ growth and empower our employees to do their best work.The Operations Analyst will be responsible for supporting the general employee population throughout Chainalysis alongside the Biztech Operations team. Assisting with employee onboarding, technical troubleshooting and assistance across a broad scope of hardware and software, all while creating the best possible user experiences for employees at Chainalysis.The person in this role will develop strong relationships with our business partners within the Israel office through trust and operational excellence. As well they collaborate and help support the wider organisation with the Biztech Operations team.In this role, you’ll:<ul><li>You help improve the daily efficiency of our customers by providing top level service</li><li>Solve many IT Challenges to unlock the productivity of our technology customers and partners</li><li>Help Implement security team recommendations and best practices</li><li>Assist with the automation of qualifying tasks and support requests</li><li>Participate in the creation and optimization of processes and policies to best support our customers</li><li>Develop key working relationships to help achieve outstanding outcomes</li><li>Help Document processes and procedures for your team and customers</li></ul>We’re looking for candidates who have:<ul><li>Broad knowledge across several core IT systems (Google, Slack, JAMF, Atlassian, Microsoft, Okta)</li><li>Have knowledge in Networking solutions (Meraki), AV solutions (Logitech, Google Meet) Hardware troubleshooting (Apple, Windows)</li><li>Demonstrated experience in roles of similar scope, preferably within technology companies</li><li>Strong experience working with and supporting teams of diverse backgrounds across multiple departments</li><li>History of demonstrating adaptability, resilience, support, and diversity within your teams</li><li>Able to convey technical information to diverse audiences with varying levels of expertise</li><li>Demonstrated experience working within a support team and collaboration across multiple locations</li></ul>Nice to have experience:<ul><li>Background in FinTech or Crypto is great, but not required</li><li>Background working with globally distributed companies</li></ul>Technologies we use & teach:<ul><li>Google, Slack, JAMF, Atlassian, Microsoft, Okta, Meraki</li><li>Apple and Windows devices deployed throughout the organization.</li></ul>AI at ChainalysisAI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.About ChainalysisChainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.You belong here. At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more <a href="https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf" rel="noopener noreferrer nofollow ugc" target="_blank">here</a>. We can’t wait to meet you.

Senior Operations Analyst

6 link clicks.

eToro

We are looking for a skilled IT Service Specialist to join our Solutions Group in Tel Aviv District. The ideal candidate will have experience in providing technical support, troubleshooting IT issues, and ensuring the smooth operation of IT services within the company.

IT Service Specialist

Tel Aviv District

4 link clicks.

Senior Operations Manager

7 link clicks.

Solutions Consultant, Digital Assets

5 link clicks.

AI Growth Ops

Law Enforcement Specialist – UAE

Middle East and North Africa

Web3 Operations jobs in Middle East and North AfricaeToro, CertiK, Kraken, Binance and other crypto companies

Find Operations Jobs in Middle East and North Africa. Scale Web3 operations and build systems at fast-growing crypto companies. Browse 5+ open roles at eToro, CertiK, Kraken, Binance. Apply now!

Job Title	Company Name	Location	Tags
IT Service Specialist	eToro	📍 Tel Aviv District, Israel	OperationsFull TimeWeb3
Senior Operations Manager	eToro	📍 Tel Aviv District	ManagerSeniorOperationsFull Time
Solutions Consultant, Digital Assets	CertiK		FinanceOperationsContractRemote
AI Growth Ops	Kraken		Quality AssuranceOperationsAIRemote
Law Enforcement Specialist – UAE	Binance	📍 UAE, Dubai	ComplianceLegalOperationsAML
Past and filled jobs:
Application Support Engineer, Dubai, OEX	Crypto.com	📍 Dubai	OperationsExchangeLinuxDevops
Compliance Specialist	Binance	📍 UAE, Dubai	ComplianceAMLKYCOperations
Global PR and Communications	Binance	📍 UAE, Dubai	Public RelationsProject ManagerOperationsMarketing
Regulatory Operations, Derivatives	Binance	📍 UAE, Dubai · 3 other locations	Web3ResearchTradingExchange
Senior Operations Analyst	Chainalysis	📍 Tel Aviv, Israel	OperationsSeniorSecurityAI

Web3 Operations Jobs in Middle East and North Africa

Latest Operations Jobs.

Past and filled jobs:

IT Service Specialist

eToro

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