Web3 Exchange KYC Jobs in Singapore, APAC

About BitMEX

BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.

Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 16 pairs for spot trading, and an easy covert function between 30+ different cryptocurrencies.

In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances."

For more information on BitMEX, company initiatives and our products, please visit the BitMEX Blog or www.bitmex.com, and follow LinkedIn, Discord, Telegram and X.

Role Overview 

We're looking for an experienced and self-starting Senior Salesforce Developer to lead the complete rebuild and optimization of our Salesforce CRM. As our Salesforce subject matter expert, you'll design, develop, and deploy robust solutions from the ground up, enhancing our business processes and client engagement. This role covers the full software development lifecycle and involves close collaboration with our Data Engineering team for seamless integrations and data workflows.

Key Responsibilities

Salesforce Development & Architecture:

• Design and build scalable, secure, high-performance Salesforce solutions (Apex, LWC, Visualforce, SOQL/SOSL) from scratch.
• Lead complex integrations with internal/external systems (e.g., trading platforms, data warehouses) using APIs and middleware.
• Develop and maintain robust data models and implement declarative solutions (Flows, Process Builder).
• Adhere to financial services and crypto exchange industry best practices.

CRM Strategy & Optimization:

• Collaborate with Sales and other stakeholders to translate business requirements into technical specifications.
• Proactively identify opportunities for Salesforce automation and enhancement to improve sales processes and data accuracy.
• Ensure the platform supports regulatory compliance and data governance in crypto/financial services.

Cross-Functional Collaboration:

• Partner with Data Engineering on data requirements and synchronization strategies.
• Provide technical guidance on Salesforce capabilities.

System Maintenance & Support:

• Perform unit testing, debugging, and troubleshooting.
• Conduct code reviews and ensure coding standards.
• Stay updated on Salesforce releases and trends, recommending innovative solutions.
• Create comprehensive technical documentation.

Qualifications

• 7+ years hands-on experience in Apex (triggers, batch), Lightning Web Components (LWC), and Visualforce. Deep understanding of declarative tools (Flow, Process Builder) and strong proficiency in SOQL/SOSL.
• Proven experience with Salesforce integration patterns (REST/SOAP APIs, middleware) and a solid grasp of data models, security, and sharing rules. Familiarity with web technologies (HTML, CSS, JavaScript) and strong OOP/design pattern understanding.
• Experience with Git and CI/CD tools (e.g., Jenkins, Copado, Salesforce DX).
• Demonstrated experience building/optimizing Salesforce CRM within financial services, ideally with exposure to crypto exchanges or fintech. Understanding of concepts like KYC/AML, regulatory compliance, and client onboarding.
• Exceptional analytical and troubleshooting skills with the ability to translate complex business needs into robust technical solutions. Strong communication for effective collaboration with diverse stakeholders.
• Salesforce Certified Platform Developer I & II are required. Additional certifications (e.g., Application/System Architect, Financial Services Cloud Consultant) are highly desirable.
• Proven track record of successfully leading and delivering complex Salesforce projects from inception to deployment, with experience working in an Agile environment.

Why BitMEX?

BitMEX offers a dynamic environment that blends intense work, a vibrant culture, and diversity. We actively recruit across time zones to meet growing demands and attract top global talent.

We're seeking determined, responsible, and collaborative individuals to join us in building a leading cryptocurrency ecosystem. We value meticulousness, agility, and simplicity. As a 24/7 global exchange, we look for adaptable team players who can excel in a diverse, cross-market environment.

In addition, we offer an industry leading benefits package to our Singapore employees. Here’s a peek into what we offer:

• Work from home to help you find the perfect balance between work, family and personal life
• 25 days of annual leave, on top of public holidays, as well as maternity, paternity and childcare leave… etc to accommodate your growing responsibilities
• A top tier & comprehensive medical, dental and vision policy for you and your dependents
• Professional development allowance to support your career advancement
• Access to our annual wellness benefits to cultivate your physical and mental growth
• Don’t forget the advantage of our Beyond Border Remote Working policy, where you get to work away from your home country
• Team building & offsite events to bring our global team closer
• Life insurance coverage to provide a safety net for your family’s future

#LI-CH1

Does this sound like the type of working culture you can thrive in? Apply online now!