Billing Analyst/Senior Billing Analyst (Cards & Payments)

Support the end-to-end billing and invoicing cycle across Reap's products — card programs, payments, and platform fees — ensuring clients and partners are billed completely, accurately, and on schedule each period. Translate commercial terms into accurate billing. Work from contracts, pricing schedules, and rate cards to ensure every fee type — interchange-related fees, FX and conversion fees, transaction fees, subscription and platform charges, minimums, and tiered pricing — is applied correctly, including bespoke terms for CaaS and CPMaaS partners. Reconcile billing against source transaction data, tracing invoiced amounts back to underlying card and payment activity across systems. Investigate and resolve discrepancies systematically, not just clear them. Drive revenue assurance. Proactively identify under-billing, missed fees, and revenue leakage. Quantify findings, fix root causes, and strengthen the controls that prevent recurrence. Manage accounts receivable and collections, monitoring aging, following up on overdue balances, and partnering with account managers on escalations. Own the resolution of client billing queries and disputes with clear, well-supported responses. Support accurate revenue recognition in compliance with IFRS, partnering with the reporting team on month-end close deliverables — billing accruals, deferred revenue, and revenue schedules — for complex, multi-currency and stablecoin-settled flows. Automate and scale the billing process. Reduce manual steps in invoice generation, data extraction, and reconciliation by leveraging SQL and data tooling. Document SOPs and build controls that hold up as volume grows. Collaborate cross-functionally with Sales, Account Management, Product, and Engineering on new product launches, pricing changes, and contract amendments — making sure billing implications are understood before go-live, not discovered after. Support external audit by preparing billing and revenue schedules, responding to queries, and maintaining documentation that meets audit standards.