ABOUT MOVIMENTUM:
Movimentum is the leading token marketing agency for campaigns on CoinMarketCap, working with Bitget, Sonic, MapleStory, and many other projects with live tokens.
From the minds of two founders in 2023, the company has grown to over 20 members from all over the world in less than 2 years.
We’re expanding the team and looking for full-time a Client Success Manager role.
RESPONSIBILITIES:
- Join weekly calls to ensure renewals and client satisfaction.
- Oversee Social Media Managers and brief the COO regularly on client progress.
- Manage onboarding for new clients by setting clear expectations and guiding them through the process.
- Identify upsell and cross-sell opportunities and move conversations forward.
- Share weekly wins and milestones to clients.
- Independently manage your schedule, utilizing time-blocking and task management tools to ensure deadlines are met and priorities are maintained.
REQUIREMENTS:
- Native English speaker.
- High energy and positive attitude.
- Strong problem-solving skills and capable of handling client objections.
- Excellent writing and communication skills.
- Commitment of at least 40 hours per week.
- Willingness to work weekends, and go the extra mile to meet deadlines when needed.
WHAT WE OFFER
- Competitive salary based on experience and value.
- Performance bonuses in addition to the agreed fixed salary
- Growth opportunities in a thriving environment, with access to courses and mentors.
- A team focused on retaining top talent and align incentives for growth to achieve long-term relationships.
- Remote position with flexible schedule.
Listed in: Cryptocurrency Jobs, Remote Web3 Jobs, Social Media Web3 Jobs, Web3 Crypto Jobs, Full Time Crypto Jobs, Marketing Web3 Jobs.
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