Web3 Operations Jobs in Hanoi

About Bitdeer:

Bitdeer is a world-leading technology company for Bitcoin mining and AI cloud.Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers. Apart from designing industry-leading ASIC chips and manufacturing mining rigs, the Group handles complex processes involved in computing across the value chain. This includes equipment procurement, transport logistics, datacenter design and construction, equipment management, and network and facility operations. Bitdeer also offers advanced cloud capabilities to customers with a high demand for artificial intelligence.Headquartered in Singapore, Bitdeer operates globally with a diversified 3 GW energy portfolio, and deploys Bitcoin mining and HPC datacenters in the United States, Bhutan, Norway, Canada, Malaysia, and Ethiopia.

What you will be responsible for:

PC (Production Control) Module

• Receive formal sales orders and rolling sales forecasts to conduct order reviews in combination with capacity, manpower, equipment, material lead times, and outsourcing cycles.
• Accurately evaluate deliverable dates and reply to sales with committed lead times.
• Handle rush orders, urgent insertions, order modifications, and cancellations; rapidly reschedule production and synchronize potential risks across all departments.
• Decompose monthly demand into monthly, weekly, and daily production plans, balancing the load across production lines, processes, and equipment.
• Output production work orders and manufacturing orders, releasing them to the workshop with clear specifications on product models, quantities, start/completion milestones, and storage targets.
• Allocate capacity rationally to avoid unbalanced workloads across production lines.
• Track actual workshop output, process routing, and inventory fulfillment on a daily basis.
• Compare plan achievement rates and capacity utilization data.
• Coordinate promptly with production, equipment, quality, and engineering teams to resolve anomalies such as equipment breakdowns, manpower shortages, quality reworks, and process changes.
• Adjust schedules for lagging orders and lock in new delivery milestones.
• Track finished goods storage, stock preparation, and shipping plans, collaborating with logistics to ensure on-time shipments to customers.
• Control Work-in-Progress (WIP) in the workshop to reduce line-side accumulation.
• Regularly generate analysis reports on production achievement, capacity utilization, and order delays.
• Host daily, weekly, and monthly production-sales coordination meetings to synchronize order changes, capacity bottlenecks, and delivery risks, outputting follow-up items with closed-loop deadlines.
• Lead monthly, quarterly, and annual physical stocktakes for outsourced manufacturers, taking ultimate responsibility for the accuracy of their book-to-physical inventory records.

MC (Material Control) Module

• Run MRP based on production plans, standard BOMs, attrition rates, safety stock, and procurement lead times.
• Accurately calculate the total demand for raw materials, semi-finished goods, auxiliary materials, and packaging materials; deduct existing stock, goods-in-transit, and WIP materials to issue purchase requisitions to procurement.
• Maintain ERP master data and adjust material requirements in synchronization with Engineering Change Notices (ECN).
• Track the entire lifecycle of purchase order delivery dates, with a focus on long-lead-time critical materials.
• Verify incoming material progress and IQC inspection/storage status daily.
• Perform material completeness checks before production to identify risks of missing, short, or incorrect materials in advance, immediately pushing procurement to expedite materials and vendors to rush deliveries.
• Coordinate alternative materials, special acceptance (waivers), and temporary transfers to resolve material shortage risks, eliminating downtime due to waiting for materials.
• Establish safety stock standards for raw materials and semi-finished goods, monitoring inventory levels, age, and days of inventory (DOI) in real-time.
• Collaborate with the warehouse to complete monthly/quarterly full and cycle counts, resolving inventory surpluses and shortages.
• Regularly review sluggish, obsolete, and excess inventory to drive production consumption, vendor returns/exchanges, or discounted disposal, reducing capital tied up in inventory.
• Control workshop material replenishment, returns, and borrowing processes, counting material consumption/scrap to drive cost-reduction improvements.
• Responsible for issuing materials for outsourced processing and tracking recovery progress, verifying the quantity and quality of returned outsourced goods.
• Synchronize production plans with outsourcing vendors, tracking outsourcing delays and defective reworks to ensure returned semi-finished goods meet the final assembly schedule.
• Handle issues such as defective incoming materials, material shortages, version mismatches, and material substitutions, collaborating with procurement, quality, and vendors to formulate corrective actions and track them to a closed loop.
• Output monthly reports on material completeness rate, on-time delivery rate, sluggish inventory value, and material attrition/scrap.

How you will stand out:

• Education & Major: Associate degree or above; majors in Supply Chain Management or Production Management are preferred.
• Work Experience: 1–3 years of hands-on PMC experience in manufacturing, with experience independently managing the full scope of both PC scheduling and MC material control; experience in the electronics industry is preferred.
• System Capabilities: Proficient in operating ERP systems such as SAP, Kingdee, Yonyou, or YiFei, with a thorough understanding of MRP calculation logic; proficient in Excel (VLOOKUP, Pivot Tables, functional modeling) to independently create various planning and inventory analysis reports.
• Language Skills: Good listening, speaking, reading, and writing skills in English.
PC Side: Familiar with order review, MPS scheduling, capacity load analysis, production work order release, and progress anomaly dispatching logic.
• MC Side: Proficient in BOM decomposition, MRP material calculation, material completeness checking, safety stock setting, sluggish material handling, and outsourced material control.
• Familiar with the complete factory production flow, material receiving/dispatching/storage (inventory management), and the impact of ECN changes on plans and materials.
• High data sensitivity, clear logical thinking, and the ability to manage multiple orders and materials in parallel.
• Excellent cross-functional communication, coordination, and risk-forecasting capabilities; able to quickly handle emergencies such as rush orders, material shortages, and production delays.
• Strong pressure resistance, highly adaptable to fast-paced manufacturing environments with frequent changes; meticulous, result-oriented, and focused on closed-loop execution.
• Cost-conscious, with a track record in inventory optimization and material attrition control.

What you will experience working with us:

• A culture that values authenticity and diversity of thoughts and backgrounds;
• An inclusive and respectable environment with open workspaces and exciting start-up spirit;
• Fast-growing company with the chance to network with industrial pioneers and enthusiasts;
• Ability to contribute directly and make an impact on the future of the digital asset industry;
• Involvement in new projects, developing processes/systems;
• Personal accountability, autonomy, fast growth, and learning opportunities;
• Attractive welfare benefits and developmental opportunities such as training and mentoring.

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Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

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