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We are looking for a qualified Senior Client Service Manager to join our team in Limassol, Cyprus. You will be responsible for managing and developing relationships with clients and ensuring they receive the highest level of service. Excellent communication skills in German and English are mandatory, along with a strong background in customer service within the financial or fintech industry.

Senior Client Service Manager – German speaker

eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies, and benefit from shared knowledge. We have 40 million registered users from 75 countries, and our platform is available in 20 languages. eToro is an innovative, fast-growing business and is listed on Nasdaq in May 2025. We have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.Role Summary
We’re hiring a BizOps AI Developer to build AI-powered operational systems and agentic applications that improve efficiency, automation, and decision-making across the organization.This is a hands-on engineering role where you will design, build, and ship production-grade AI systems - working closely with a Squad Lead, Product Managers, and business stakeholders.You will operate at the intersection of AI engineering, full-stack development, and business operations, developing scalable AI capabilities that integrate directly into internal tools and workflows.What will you be doing?
- Design, build, and deploy AI agents and applications end-to-end
- Develop RAG pipelines, including data ingestion, embeddings, retrieval, and LLM orchestration
- Implement agentic workflows, including tool-calling, structured outputs, and multi-step reasoning systems
- Build backend services, APIs, and integrations with internal systems (CRM, databases, third-party tools)
- Contribute to frontend/internal tools that embed AI into operational workflows
- Work with structured, unstructured, and vectorized data to support intelligent automation
- Improve system performance through evaluation, testing, and iteration
- Monitor and optimize systems for reliability, scalability, and cost efficiency
- Collaborate closely with product and business stakeholders to translate requirements into practical solutions
- Contribute to shared AI infrastructure and reusable components across teamsRequirements
- 2+ years of software engineering experience (full-stack or backend-focused)
- Hands-on experience building or contributing to production AI / LLM-based systems
- Experience with RAG systems, embeddings, and retrieval pipelines
- Familiarity with agent frameworks such as LangChain, LangGraph, Semantic Kernel, or similar
- Experience with tool calling, structured outputs, and workflow orchestration
- Strong backend development skills (APIs, services, integrations)
- Experience with modern AI-native dev tools (e.g., Cursor, Claude Code, or similar workflows)
- Familiarity with cloud environments (Azure preferred)
- Understanding of system design fundamentals (scalability, reliability, observability)
- Strong problem-solving skills and ability to work in fast-paced environments
- Good communication skills and ability to collaborate with cross-functional teamsNice to Have
- Experience with multi-agent systems or advanced orchestration patterns
- Familiarity with evaluation frameworks for LLM systems (testing, benchmarking, quality metrics)
- Experience with vector databases and large-scale data pipelines
- Exposure to BizOps, operations, or process automation domains
- Experience building internal tools or platforms
- Familiarity with event-driven or distributed systemsWhy Join Us?
At eToro, you’ll build AI systems that directly impact how the business operates.You and your team will deliver solutions that:
- Automate and scale operational workflows
- Improve decision-making with intelligent systems
- Enable reusable AI platforms across departments
- Drive measurable efficiency and business impactThis is an opportunity to shape how AI transforms operations at scale, while staying deeply hands-on with the latest agentic technologies.

BizOps Developer (Agentic AI)

Limassol, Cyprus

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Cyprus.Who We Are.Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.Let's talk about the cool stuff you will do at Axi!The role represents Axi within the Client Success function, contributing to positive client outcomes, retention, and long-term value through tailored support, practical insights, and solution-focused guidance that strengthens Axi’s global brand.Your EDGE Assignment/You Will<ul><li>Deliver high-quality, multi-channel support to clients, ensuring timely, accurate, and professional handling of enquiries and issues.</li><li>Tailor support in line with defined client segments (standard/premium traders & partners).</li><li>Support client retention by providing accurate guidance and practical insights within role scope and approved processes.</li><li>Identify, assess and share relevant trends/observations with internal teams, following established escalation and reporting procedures for recurring issues to support service improvements and influence Product/IT roadmaps.</li><li>Collaborate with internal stakeholders across departments, resolving client issues effectively to support operational and market expansion.</li><li>Apply a solution-oriented approach by identifying root causes and contributing to sustainable resolutions, not solely immediate fixes.</li><li>Adhere strictly to CX Charter, internal policies, procedures, quality standards, and regulatory requirements in all client interactions and case handling.</li><li>Handle escalations professionally, ensuring clear communication, accurate documentation, and resolution within agreed timeframes.</li><li>Conduct layer-1 trade investigations and validations with accuracy, and in accordance with approved processes.</li><li>Escalate complex matters to senior managers or relevant stakeholders with complete and timely information.</li><li>Undertake any additional responsibilities as assigned to support Axi’s broader business objectives.</li></ul>Are you the one?<ul><li>Proven experience in a customer service role, preferably within fintech industry.</li><li>Excellent communication and interpersonal skills with the ability to empathize with clients.</li><li>Native or near-native French, written and spoken.</li><li>Strong English communication skills, written and spoken.                 </li><li>Strong problem-solving abilities and a keen attention to detail.</li><li>Ability to work well in a team environment and collaborate effectively with colleagues and other departments.</li><li>Ability to multitask and prioritize workload in a fast-paced environment.</li><li>Self-driven and proactive mindset, not afraid of taking on challenges or responsibilities.</li><li>This role entails the need for the candidate to be able to work on rotating evening shift and weekend shifts.</li></ul>Axi's bag of delights<ul><li>Competitive and attractive compensation.</li><li>Extensive learning opportunities, such as professional training and certifications and soft skills development.</li><li>21 annual leave days per year, 5 paid study leave days per year, and 1 paid volunteer day per year.</li><li>Health Insurance.</li><li>Hybrid work mode for greater flexibility</li></ul>Axi's interview journey<ul><li>Talent Acquisition Interview (60 minutes)</li><li>Take Home Assessment (1 day)</li><li>Hiring Manager Interview (1 hour)</li><li>Head of Department Interview (30 minutes)</li></ul>Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment of any fees related to the recruitment of the candidate represented in the unsolicited resume.At Axi, we prioritize creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

Client Success Specialist (French)

eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have 40 million registered users from 75 countries and our platform is available in 20 languages. eToro is an innovative, fast growing business and listed on Nasdaq in May 2025. We have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here. Role Summary: Join a strategic, company level team redefining the future of software engineering at eToro. We are building a greenfield, AI native infrastructure from the ground up, moving away from legacy systems to create a modern stack that scales AI driven efficiency across the entire organization. This is a cross-functional role focused on empowering engineering groups through reusable platforms, automation, and AI-first developer tooling. Key Responsibilities: Architect & Build: Design AI first internal platforms and developer tools from concept to production. Scale AI Strategy: Set standards and best practices for AI assisted development across the company. Partner & Empower: Collaborate with engineering teams to integrate AI capabilities into their specific workflows. Rapid Delivery: Prototype, validate, and productionize robust solutions with measurable impact. Automation Lead: Identify and implement end-to-end automation for engineering and business operations. Tech Evolution: Continuously evaluate and adopt emerging AI tools and frameworks. Requirements: Experience: 5+ years in software engineering (Backend/Frontend) with a track record of shipping production-grade software. Systems Thinking: Ability to turn ambiguous goals into scalable architectures and repeatable workflows. AI-Native Mindset: You use AI as your primary accelerator (ideally 80%–100% of your code is AI-assisted) while ensuring security and maintainability. AI Tooling: Experience building tools like MCP, Agents, Skills, or internal automation frameworks. Operational Excellence: Practical experience with AI evaluation loops, monitoring, and guardrails. Full Ownership: Ability to own solutions end-to-end (Design → Deployment → Observability). Technical Qualifications & Preferences: Backend/Frontend: Proficiency in building scalable services or high-quality client architectures. Tech Stack (Preferred): C#/.NET Core, TypeScript, React Native. Infrastructure: Kubernetes, Microsoft Azure. Automation: Experience with platforms like n8n. Design: Strong background in high availability and reliability patterns. What Success Looks Like: You will be successful if you deliver agent-native systems that become the foundation of how eToro builds software, creating compounding efficiency gains and enabling teams to innovate independently through your tools and standards.

AI Engineer

eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have over 38 million registered users from 75 countries and our platform is available in 20 languages. We are a fast-growing business with over 1,500 employees across 13 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.Role Summary
We are looking for a detail-oriented and analytical Middle Office Analyst to join our global operations team. In this role, you will support the trading lifecycle by ensuring accuracy, compliance, and efficiency across all processes. You will collaborate closely with traders, risk, finance, and external liquidity providers to help maintain the integrity of eToro’s trading operations and risk framework.What will you be doing?
- Reconcile trade executions and position data across multiple systems and platforms
- Monitor exposures and ensure alignment with eToro’s global risk framework
- Analyze trading performance and turn data into actionable insights
- Support and operate lending, settlement, and post-trade activities
- Liaise with external liquidity providers and counterparties worldwide
- Act as a central point of contact, sharing information and collaborating with other internal teams
Requirements
- 3+ years of experience in a Middle Office, Back Office, or related trading/financial operations role
- Bachelor’s degree in Economics, Finance, Mathematics, or a related quantitative field
- Strong analytical and numerical skills, with close attention to detail
- Proven ability to work effectively under pressure and meet tight deadlines
- Excellent organizational skills and a methodical, precise approach to work
- Solid understanding of capital markets and financial products
- Strong command of English, both written and verbal
- Proficient with Excel
- An Ability to Generate Dashboards with AI Tools
- Experience with SQL (required); Python knowledge is a plus

Middle Office Analyst

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eToro

As a Senior Software Developer, you will be responsible for the development and maintenance of eToro's products, focusing on the frontend aspects of the application. You will work closely with product managers, designers, and other developers to deliver high-quality software that meets the needs of our users.

Senior Software Developer, Frontend – Product Builder

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Dealer

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AML Financial Crime Project Manager

Browse 6 current crypto, Web3, and blockchain jobs in Limassol, Cyprus.

Browse 6 current crypto, Web3, and blockchain jobs in Limassol, Cyprus. Filter current roles by category and apply directly.

Job Title	Company Name	Location	Tags
Senior Software Developer, Frontend – Product Builder	eToro	📍 Limassol, Cyprus	SeniorFrontendFull TimeWeb3
Dealer	eToro	📍 Limassol, Cyprus	Web3TradingEngineeringExchange
AI Software Engineer	eToro	📍 Limassol, Cyprus	AIMachine LearningEngineeringFull Time
Senior Software Developer, Frontend - Product Builder	eToro	📍 Limassol, Cyprus	FrontendSeniorReactTypeScript
Affiliate Account Manager USA	eToro	📍 Limassol, Cyprus	Web3Non TechCommunityManager
AML Financial Crime Project Manager	eToro	📍 Limassol, Cyprus	Web3LegalComplianceAML
Past and filled jobs:
Senior Client Service Manager – German speaker	eToro	📍 Limassol, Cyprus	Customer SupportSeniorFull TimeWeb3
BizOps Developer (Agentic AI)	eToro	📍 Limassol, Cyprus	Full TimeDeveloperAITrading
A Client Success Specialist (French)	Axi	📍 Limassol, Cyprus	Customer SupportFinanceFull TimeOperations
AI Engineer	eToro	📍 Limassol, Cyprus	Full TimeDeveloperAITrading
Middle Office Analyst	eToro	📍 Limassol, Cyprus	Full TimeAnalystTradingExchange

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Senior Software Developer, Frontend – Product Builder

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