Web3 Community Manager Jobs in Canada

Join our small, fiery team on a mission to usher in the Bitcoin golden age.

About Shakepay

Shakepay is reimagining financial services to give every Canadian their fair shake, by making it bitcoin-friendly, secure, and rewarding. When Shakepay launched in 2015, it quickly became one of Canada’s fastest-growing financial institutions. Backed by top venture funds having raised $44M+ and trusted by over one million Canadians and counting. People who choose careers at Shakepay are helping shape a future of financial freedom, opportunity, and prosperity for all Canadians.

Head of People

Shakepay has an amazing, one-of-a-kind community of now over 1,000,000 shakers (aka “customers”) who are as passionate about our brand as they are about bitcoin. More importantly for this role, we’re up to over 75 shakers (aka “employees,” yep, we call ourselves shakers too). It’s those 75+ in particular that this position is most focused on.

As Head of People, you’ll be filling a new role in charge of developing, managing and overseeing the People team at Shakepay. It’s what you’re already good at with HR, day-to-day operations, and planning ahead to keep building an awesome team as a member of the executive team, but there’s an ambitious twist: we want Shakepay to be the best place to work in Canada. That’s not a bunch of hot air to us, it’s a part of our overall mission and we’ll equip you to make it undisputedly true. For real real.

You will

• Define the people strategy at Shakepay
• Create and implement new company policies and improve current internal People Operations systems
• Develop the protocols and metrics to measure and define success, and report on it regularly to senior leadership
• Manage a team that develops and executes day-to-day people, talent acquisition and culture initiatives encompassing all aspects of life at Shakepay
• Lay the foundations of all people & culture initiatives, including improving our performance management, continuous learning and manager training
• Strategize how we continue to maintain and strengthen our culture as we grow

Must haves

• 8+ years of experience in People Operations, including at least 5 years in a managerial role
• Mission-driven with strong communication and collaboration skills
• Strategic mindset with the ability to translate business goals into HR strategies
• Proven track record as a senior leader, with the ability to provide robust recommendations, coach, influence and drive change at all levels of the organization.
• An analytical mindset that thrives off of data
• Comfortable working in a fast-paced and ambiguous environment
• Deep understanding of HR-related compliance requirements and related employment law regulations in Canada

Nice to have

• Experience working in a startup or fast-growing tech company
• Experience as an HRBP, handling a large scope of work including talent acquisition, changement management, learning & development, etc.
• Ability to develop and implement employee engagement and wellness programs to contribute to a positive and healthy work environment

 Why join? 

• Be part of a groundbreaking journey: you'll live on the frontier of financial innovation. Bitcoin is rewriting the rules, and Shakepay is at the forefront.
• Impact and scale: with only 2% of Canadians on Shakepay, the potential for growth is massive. You can help us bring Shakepay and bitcoin to all Canadians.
• Rewarding benefits: we offer competitive compensation (every shaker owns stock options), benefits (health, dental, paramedical, disability, etc), and generous vacation time.
• Embrace continuous learning: ambitious individuals with an insatiable thirst for knowledge will feel at home. Working at Shakepay means you'll be working in an environment that encourages constant growth and development.
• Get paid in bitcoin: choose to take a percentage of your salary in the hardest, soundest money the world has ever known.
• Work remote: work from anywhere in Canada. If you're in Montreal or Toronto, you can also work from our offices.

We understand that potential can be just as valuable as experience. If you're eager to learn, grow, and contribute to the mission but worry that you may not have the “right” experience, we still want you to apply. We encourage applications from everyone, regardless of background and life experience. We’re firm believers that a little bit of slope makes up for a lot of y-intercept.

Fluency in English is required due to the percentage of English-speaking customers and the nature of our platform, which is available to all Canadians.