Brand Reputation Analyst

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Key Responsibilities:

• Monitor and analyze online conversations, media coverage, and social media mentions related to Binance and the cryptocurrency industry.
• Identify potential reputation risks and develop strategies to address and mitigate them.
• Prepare regular reports on brand sentiment, media coverage, and reputation metrics for internal stakeholders.
• Collaborate with the PR and communications team to develop and implement proactive reputation management strategies.
• Conduct competitive analysis to benchmark Binance’s brand reputation against industry peers.
• Engage with the community and respond to inquiries, comments, and feedback in a timely and professional manner.
• Stay up-to-date with industry trends, news, and best practices in reputation management and crisis communication.

Requirements:

• Bachelor’s degree in Marketing, Communications, Public Relations, or a related field.
• Proven experience in brand reputation management, public relations, or a similar role, preferably in the cryptocurrency or fintech industry.
• Strong analytical skills and the ability to interpret data to drive decision-making.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Proactive and strategic thinker with a keen eye for detail.
• Familiarity with reputation management tools and social media monitoring platforms.

Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

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