Community Manager

Role Responsibilities:

We are looking for a Community Manager who will play a critical role in building out and managing our community on new platforms. You will:

• You are passionate about community. You study it and are an active member of many communities.
• Develop strategies for community growth and management wherever MoonPay has customers
• Actively manage community for MoonPay’s audience across multiple social media platforms
• Create original campaigns and community engagement initiatives for the MoonPay audience
• Work closely with our marketing and product teams to generate audience insights based off engagement behavior, customer demographics and community feedback
• Ensure all community guidelines are maintained across all digital platforms
• Work directly with artists, their teams, and their fans to build their community from the ground up.
• Work with our artist relations, concierge, marketing, and product teams to advocate for our community’s needs. Have a direct impact on all community features and product strategies.
• Work closely with content and design teams on brand marketing to own social calendars
• Balance community building efforts across multiple artists and create processes to scale quickly.
• Build customer loyalty on social media and leverage it to assist in community building.
• You have built thriving communities from the ground up and can speak to the difficulties and strategies you employed.
• You can qualitatively, and quantitatively evaluate communities as they form and evolve.
• You can build a community strategy and customize it into implementation plans for different types of artists and communities.
• You are an amazing communicator both written and verbally. You can communicate with all sorts of people and all kinds of cultures.
• You have experience in metrics and reporting systems. You should understand event-based reporting systems (e.g., Mixpanel). You should understand what kind of data is important, and when it is important (or not).

Required Skills:

• You have 6+ years of experience in Marketing, as well as building and managing online communities. 
• Prior experience as an active community manager
• Experience with community management - added bonus for a digital-first brand
• Strategic operational mindset, with exceptional ability to analyze, prioritize, plan, communicate, and execute effectively
• Comfort leading operations for a partially distributed/remote team
• Willingness to be flexible and move quickly in a dynamic start-up environment

Listed in: Crypto Jobs, Remote Crypto Jobs, Marketing Crypto Jobs, Community Web3 Jobs, Community Management Web3 Jobs, Content Crypto Jobs, Operations Crypto Jobs, Social Media Web3 Jobs, Manager Web3 Jobs, Data Web3 Jobs, Full Time Crypto Jobs.