Growth Product Manager
atEco
Apr 08
At Eco we're challenging existing payment processing models, changing the way money moves for many segments of modern e-commerce. With every new partnership opportunity or product feature, we confront new issues related to payment compliance and liquidity management. Where we interface with cryptocurrency, many of these issues demand new solutions, working in best faith to satisfy legacy compliance frameworks. As our Payment Integrity Manager, you'll be essential in creating risk and compliance strategies that will enable us to launch and grow Eco products globally. You will support our product development efforts internally and also be a point of contact for many of our integration partners and early merchant customers. You will also need to be our resident expert on payment operations within relevant statutory frameworks. We're looking for someone with rigor and who takes ownership by default, with the conviction and creativity to help us build a new type of payment network. We hope it's you!
Why this matters:
Our everyday payment systems are dependent upon financial infrastructure design decades ago. Consumers benefit from rewards programs and new checkout experiences, but in the background money moves the same as ever: through insecure networks that impose unnecessary costs on all of us as they strain to meet the needs of modern commerce.
We started Eco because we know that with the right product strategy, serving the right use cases, cryptocurrency and blockchain finally present a solution for many of our most persistent payment problems. It’s possible to rethink our current payment systems from the ground up. In doing that, we confront several difficult, challenging and impactful problems which will demand solutions in order to build a trusted and ubiquitous payment system to enable commerce for everyone. To achieve our mission and realize our vision, we’ve put together an incredible team and are selectively adding to it.
About the role
The Eco onboarding process is unique because it leverages the best from fintech companies and traditional banks. It aims to be fast and simple like fintechs (virtual self-onboarding) but makes space for in-depth conversations between new users and our team to build trust early like traditional banks (1-1 virtual onboarding with a specialist).As a growth product manager, you will be the product owner of the entire onboarding funnel. Your mission will be to drive user acquisition and initial product adoption (e.g. deposit, payroll, debit card, gift card, bill pay, …). To succeed in this role you will need to deeply understand our users and study their behavior by leveraging data and establishing hypotheses. Then, set up experiments to test your hypotheses, measure the outcomes and continue to creatively iterate.
In this cross-functional role, you will get the opportunity to utilize your stellar communication skills to partner with our onboarding, marketing, communications, support and education teams to identify, prioritize and drive key areas of opportunity to ‘unbank’ the masses.. As we continue to grow our user base you will have a massive impact on our internal teams and users in an inclusive and driven environment so you feel excited as we continue to quickly scale our user base.
As as Growth Product Manager, you get to:
- Build a growth strategy plan to acquire new customers by defining the target market, identifying personas, and aligning them to the most efficient acquisition channels.
- Regularly analyze the key product growth metrics of your product and optimize the growth strategy accordingly.
- Identify opportunities and develop perspectives on the most impactful growth features we should be building for our customers and our business.
- Drive the strategy, tactics, and delivery timelines for growth funnel/features in mobile and web apps.
- Lead cross-functional groups (engineering, design, legal, compliance, support, operations) to get initiatives across the line.
We’re looking for you if you:
- Have 3+ years of product management experience with a focus on growth
- Have a track record of shipping B2C apps or web features successfully
- Have engaged in the entire lifecycle of a product
- Have experience creating data-informed hypotheses that will power experiment design and findings
- Are highly collaborative – experience aligning with cross-functional teams to launch high-impact projects
- Are comfortable with ambiguity and have the ability to independently solve problems without well-defined direction
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