IT Operations Engineer
atYuga Labs
Jun 04
Yuga Labs is a web3 company exploring big ideas in identity, ownership, utility, and interoperability to push the crypto and NFT space forward.
The Yugaverse is made up of: Bored Ape Yacht Club Mutant Ape Yacht Club Bored Ape Kennel Club CryptoPunks Meebits Otherside
Plus dozens of community projects using Ape, CryptoPunks, and Meebits IP.
As The Defiant recently said, "The story of Yuga Labs is one where the improbable has become reality in the blink of an eye." Our flagship collection, Bored Ape Yacht Club, debuted in April 2021. Since then, we’ve created new IP for the ape ecosystem (Mutant Ape Yacht Club, Bored Ape Kennel Club), acquired top collections (CryptoPunks and Meebits), and made both web3 and gaming history with the biggest NFT mint ever followed by a game demo with record-breaking synchronized player participation (Otherside). We also found some time to see old friends and make new ones with headline-making events (ApeFest, VMAs) and partnerships (Rolling Stone, Adidas).
Along the way, the Yuga team has grown from 4 to 100+ people, and we’re still on the lookout for brilliant thinkers and doers who can grow alongside us, push us forward, and create work that makes history. If that sounds like you, apply to one of our open roles or reach out.
Our Team
The mechanics under the hood, the makers and supporters of our tools and technology that enable all teams at Yuga Labs to function efficiently and safely. This team is made up of thoughtful innovators, working to build and support the amazing tech behind our amazing people.Â
Who We’re Looking For
We are hiring an IT Operations Engineer to join our IT team. We have tons to do, building the future of web3, and we need help making sure everyone has the tools they need to push forward. You’ll be part of a highly collaborative team, constantly iterating on our tools and services to ensure efficiency and the best possible experience for every end user at Yuga. Â
The Job
- Drive day to day IT tasks and ticketingÂ
- Contribute to building efficiency and scalability in our processes
- Stakeholder for end user education through self help mechanisms, including owning documentation and publishing to our knowledge baseÂ
- Be the “Face of IT” with Yuga employees, including contractors and external partnersÂ
- Help in scaling and establishing best-in-class support for Yuga end users.Â
- Assist in employee lifecycle management including procurement, asset management, account provisioning and other IDM processes
Your Skills
- 2+ years experience as an IT Operations role or similar experience (experience with supporting remote employees a plus)
- High degree of confidence troubleshooting hardware and software in a predominately macOS environment
- Experience in administering Google Workspace, Zoom, Okta, Slack, Atlassian and other standard enterprise applications
- Expert communicator, well versed in keeping all stakeholders up to speed and on track, both verbal and written.Â
- Resourceful and creative. Able to work through complex issues and apply unique solutions.Â
- Security-minded. IT works closely with our security partners to promote safe behavior across all our tools and services. Must always have our employee and community’s safety in mind!Â
- People-centered and approachable. Your patience level is second to none, and you’re always willing to go the extra mile to ensure folks are up and running!Â
The annual salary for this position ranges from $90,000 to $118,000. The actual annual salary paid for this position will be based on several factors, including but not limited to, skills, prior experiences, training, company needs, and current market demands. The annual salary range for this position is subject to change and may be adjusted in the future. This position may also be eligible for salary increases, bonuses, equity awards, and benefits.
Listed in: Cryptocurrency Jobs, Remote Web3 Jobs, Non Tech Web3 Jobs, Community Crypto Jobs, Operations Crypto Jobs, Security Web3 Jobs, Developer Crypto Jobs, Web3 Web3 Jobs, Full Time Crypto Jobs.