Solutions Engineer

As a Solutions Engineer, you'll work directly with protocols and customers to set up, launch, and grow new chains. You’ll get hands on with teams at the forefront of expanding the Layer 2 ecosystem. Your strong foundation in engineering will bridge bridge the gap between complex technical requirements and strategic business solutions, helping those chains — and all of Optimism — achieve their goals.

Key Responsibilities:

• Collaborate with partners and their engineering teams to provision, operate, and scale new chains into successful ecosystems. First and foremost ensure they feel actively supported in their success.
• Apply an engineering mindset and deep understanding of OP products to solve complex problems, optimize system architectures, and ensure technical excellence across projects.
• Effectively communicate complex technical concepts and strategies to both technical and non-technical stakeholders.
• Work directly with a growing squad of RaaS providers to rapidly expand the ecosystem, in particular finding tools and process improvements to accelerate their work.
• Own ongoing technical relationships with OP Stack customers, working with product and Engineering to relentlessly improve the chain operator experience.
• Create repeatable, reusable artifacts, runbooks, and tools that benefit Superchain Operators, such as for onboarding into the Superchain Registry.
• Train new customers in best practices for monitoring, infrastructure, and provisioning.
• Work with Security, Eng and Product teams to develop define upgrade paths for large customers.
• Closely monitor feedback for ideas, requests, and painpoints to share with Product, Security, and Engineering.

Basic Qualifications

• 3+ years as a Solutions Engineer, support engineer, or other customer-facing technical role.
• Strong practical experience in blockchain technologies, including smart contracts, consensus algorithms, knowledge of distributed systems, and operating a node.
• Deep understanding of software engineering principles and architectural patterns, with the ability to apply these in designing scalable blockchain solutions.
• Tremendous communication and interpersonal skills, with the ability to articulate technical concepts to a broad audience.
• Proficient in multiple programming languages used in blockchain development, such as Solidity, Go, Rust, and Python.

Listed in: Cryptocurrency Jobs, Remote Web3 Jobs, Web3 Web3 Jobs, Developer Crypto Jobs, Engineering Crypto Jobs, Rust Web3 Jobs, Python Web3 Jobs, Security Crypto Jobs, Solidity Web3 Jobs, Full Time Crypto Jobs.