Solutions Engineer
atOP Labs
Dec 21
OP Labs is a pioneering company at the forefront of expanding the Layer 2 ecosystem with innovative blockchain solutions. They collaborate closely with protocols and customers to set up, launch, and scale new chains, driving forward the growth of the decentralized ecosystem. With a strong engineering foundation, OP Labs bridges the gap between complex technical requirements and strategic business solutions, ensuring that new chains and the broader Optimism network achieve their goals effectively.
The company emphasizes collaboration with partners and their engineering teams to foster successful ecosystems. By applying an engineering mindset and a deep understanding of OP products, OP Labs solves complex problems, optimizes system architectures, and ensures technical excellence across projects. They are dedicated to creating repeatable tools and processes to improve the chain operator experience and diligently monitor customer feedback to continually enhance their offerings.
As a Solutions Engineer, you'll work directly with protocols and customers to set up, launch, and grow new chains. You’ll get hands on with teams at the forefront of expanding the Layer 2 ecosystem. Your strong foundation in engineering will bridge bridge the gap between complex technical requirements and strategic business solutions, helping those chains — and all of Optimism — achieve their goals.
Key Responsibilities:
- Collaborate with partners and their engineering teams to provision, operate, and scale new chains into successful ecosystems. First and foremost ensure they feel actively supported in their success.
- Apply an engineering mindset and deep understanding of OP products to solve complex problems, optimize system architectures, and ensure technical excellence across projects.
- Effectively communicate complex technical concepts and strategies to both technical and non-technical stakeholders.
- Work directly with a growing squad of RaaS providers to rapidly expand the ecosystem, in particular finding tools and process improvements to accelerate their work.
- Own ongoing technical relationships with OP Stack customers, working with product and Engineering to relentlessly improve the chain operator experience.
- Create repeatable, reusable artifacts, runbooks, and tools that benefit Superchain Operators, such as for onboarding into the Superchain Registry.
- Train new customers in best practices for monitoring, infrastructure, and provisioning.
- Work with Security, Eng and Product teams to develop define upgrade paths for large customers.
- Closely monitor feedback for ideas, requests, and painpoints to share with Product, Security, and Engineering.
Basic Qualifications
- 3+ years as a Solutions Engineer, support engineer, or other customer-facing technical role.
- Strong practical experience in blockchain technologies, including smart contracts, consensus algorithms, knowledge of distributed systems, and operating a node.
- Deep understanding of software engineering principles and architectural patterns, with the ability to apply these in designing scalable blockchain solutions.
- Tremendous communication and interpersonal skills, with the ability to articulate technical concepts to a broad audience.
- Proficient in multiple programming languages used in blockchain development, such as Solidity, Go, Rust, and Python.
Listed in: Crypto Jobs, Remote Web3 Jobs, Web3 Crypto Jobs, Developer Crypto Jobs, Engineering Crypto Jobs, Rust Crypto Jobs, Python Web3 Jobs, Security Web3 Jobs, Solidity Crypto Jobs, Full Time Web3 Jobs.