I'm a mature, dedicated and motivated person who strives to produce the best work possible on a day to day basis. I currently run a team of 12 Customer Service Representatives who are tasked with delivering the World Class Service, Monzo have become renowned for. My role is to facilitate the smooth running of operations within my team, dealing with personal development, goal setting and achieving as well as personal support for the people I am responsible for. Away from Management, I have a working experience of Intercom from my time working at Monzo as a Customer Rep and my pleasure in my working life is helping people get from A to B with t...
Member since February 2021