Web3 Jobs in Indonesia
Browse 1+ Web3 Jobs in Indonesia — updated July 2026.
| Job Title | Company Name | Salary | Location | Tags | Posted | |
|---|---|---|---|---|---|---|
| Exinity | 📍 Jakarta, Indonesia | Customer SupportFinanceFull Time | 1w | |||
Past and filled jobs: | ||||||
| Binance | 📍 Taiwan, Taipei / South East Asia / Indonesia, Jakarta / Asia | Web3ResearchDeveloper | ||||
| Crypto.com | 📍 Jakarta, Indonesia | Web3MarketingNon Tech | ||||
| Binance | 📍 Hong Kong / Taiwan, Taipei / New Zealand, Auckland / New Zealand, Wellington / Australia, Brisbane / Australia, Melbourne / Australia, Sydney / South Korea, Seoul / Japan, Tokyo / South East Asia / Indonesia, Jakarta / Asia | Web3ResearchDeveloper | ||||
| Crypto.com | 📍 Jakarta, Indonesia | Web3Non TechRemote | ||||
| Binance | 📍 Taiwan, Taipei / Vietnam, Ho Chi Minh / UAE, Dubai / Indonesia, Jakarta / Hong Kong / Asia | Web3ResearchDeveloper | ||||
Customer Service Representative (Bahasa speaker)
Jul 13, 2026
We are seeking a proactive and customer-focused Farsi-speaking Customer Service Representative to join our team - Reporting to the Team Lead, Customer Service. The ideal candidate will be responsible for delivering exceptional support to our Indonesian Bahasa & English speaking clients (using google translate), resolving inquiries efficiently, employing a value-based relationship approach such as upselling & cross-selling and ensuring a positive customer experience. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results.Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in Native Indonesian Bahasa & English.
- Provide accurate information regarding products, services, and policies
- Resolve customer issues promptly and professionally
- Maintain detailed records of customer interactions in CRM systems
- Collaborate with internal teams to ensure customer satisfaction
- Identify and escalate priority issues when necessary
- Handling of Back-office queries
- Support clients with technical and troubleshooting issues
- Deal with complaints of a varying nature promptly and effectively
- Meet set performance targets including response time, resolution rate, and customer satisfaction.
- Upsell and cross sell to clients by adding value-added services to improve client retention, acquisition & loyalty.
Listed in: Web3 Jobs, Customer Support Crypto Jobs, Finance Crypto Jobs, Full Time Crypto Jobs, Web3 Web3 Jobs.