Web3 Community Operations Jobs in London, United Kingdom

The institutional sales team provides an opportunity for you to take ownership and build your institutional/highnet worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. If you're in our operations team, you'll have a diverse scope working with stakeholders such as sales traders, account managers and sales managers and be part of scaling up our expanding infrastructure. About the role: We are now seeking a Partnerships Business Development Manager to drive growth by building and nurturing relationships with key Affiliates, VIP clients, and Brokers. This role will be instrumental in expanding our presence within these high-impact segments, ensuring long-term success through strategic partnerships and innovative solutions tailored to the needs of high-value customers.Be at the forefront of Crypto.com's expansion into high-value segments – Affiliates, VIPs, and Brokers. In this dynamic and fast-growing crypto space, you'll have the freedom to shape your network, creating meaningful partnerships that drive value for both Crypto.com and your clients.You’ll take the lead in building strategic relationships with top Affiliates and Brokers, identifying high-potential VIP clients, and customizing solutions that cater to their unique needs. From launching innovative affiliate campaigns to designing tailor-made programs for brokers, every deal you close will play a vital role in strengthening Crypto.com’s presence in the market.Your creativity will be at the heart of this role – whether it's crafting new incentives for VIP clients or collaborating with internal teams to develop never-before-seen products for your partners. With the support of a world-class team, you'll have the opportunity to take risks, test new approaches, and leave your mark in shaping the future of crypto partnerships.

Responsibilities:

• Identifying and developing new partnerships with media and Affiliates (e.g., KOLs, influencers, and other local crypto leaders), to attract first-time-depositors and trades;
• Identifying and developing new partnerships with Brokers and enhancing Crypto.com’s broker program. Also maintaining and growing relationships with current brokers;
• Identifying and reaching out to VIP clients;
• Maintaining the existing KOLs relationship and performance;
• Providing timely, satisfactory, and trustworthy customer service and issue resolution to Crypto.com's Affiliates, Brokers and VIPs, proactively liaising with Crypto.com's internal team, as well as providing improvement recommendations to Crypto.com's management team;
• Keeping up with the latest trends on social media, such as YouTube, TikTok, etc., and within the Blockchain influencer community;
• Attend Conferences, represent crypto.com engaging with Affiliates, Brokers and VIPs,  increasing awareness of our products and services;
• Conducting community reach activities, attend crypto community gatherings, meetings to expand and deepen our institutional footprint;
• Researching on market & competitor trends in the crypto space;
• Drafting and closing client or partnership agreements;
• Maintaining ongoing contact with Affiliates, Brokers and VIP clients, keeping track of client feedback, and recommending product improvements.

Requirements:

• Previous experience in Crypto or Blockchain in the local markets, with existing relationship with or knowledge about influential figures in the local ecosystem;
• Network/book of clients within Affiliates, KOLs, VIPs, and Brokers space;
• 1+ years experience in digital assets/cryptocurrency/web3/blockchain space;
• 2+ years work experience in selling financial products;
• Candidates with more experience would be considered for a Senior Institutional Sales Position ;
• Demonstrable track record of initiating, managing & monetizing relationships with clients or partners eg. driving ;business results with clients & partners, drafting documentations & agreements;
• Excellent command of professional written & oral English, writing & presentation samples are welcome.

€80,000 - €100,000 a yearSalary RangeLife @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.   Are you ready to kickstart your future with us?  Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversaryWork Flexibility Adoption. Flexi-work hour and hybrid or remote set-upAspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.  Work Perks: crypto.com visa card provided upon joining  Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About Crypto.com: Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com.  Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.