Web3 Customer Support NFT Jobs in Europe

Building the Internet of Money Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the adoption of cryptocurrency so the world can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture Explained to learn more about our internal culture, values, and mission.As a fully remote company, we have Krakenites in 60+ countries who speak over 50 languages. Krakenites are industry pioneers who have a long track record of building premium products for professionals and institutions as well as newcomers to the space. Kraken is committed to industry-leading security through our products like Kraken Pro, Kraken NFT, and Cryptowatch, with a focus on world-class customer support and crypto education for all. Become a Krakenite and build the internet of money!Proof of workThe teamCF Benchmarks are the world’s first and leading cryptocurrency index provider, authorised and regulated by the UK FCA. Our indices are in full compliance with UK Benchmark Regulation (BMR), proven by two successful audits undertaken by Deloitte. We're a trusted partner to some of the most respected and innovative financial institutions and our fully market tested reference rates and indices power regulated financial products including listed derivatives, investment funds and structured products from the world's leading firms including the market defining crypto derivatives suite listed by CME Group and the BlackRock Bitcoin Private Trust. For more information, please visit www.cfbenchmarks.com.

The Opportunity

• Reporting to the CF Benchmarks CEO the individual will be responsible for the delivery of the firms product pipeline. This will involve product and methodology design, production specification and input data sourcing. This role will allow the successful candidate to be a leader in the heart of a business that is an integral component the wider cryptocurrency ecosystem.
• Develop the firm’s index products including: methodology design, input data sourcing, use case and application analysis
• Manage the firms product pipeline including prioritization and resource management
• Lead the Product Management Function including a team of: 4 Product Managers & 1 Product Operations
• Ensure all products are maintained in accordance with methodologies
• Collaborate with the firms compliance functions to ensure that products meet regulatory requirements and ensure accurate and comprehensive documentation for all products
• Collaborate with the firms technology development team to ensure accurate implementation
• Manage the flow of information on project status and milestones to key stakeholders

Skills you HODL

• Minimum 10 years experience gained in a financial institution or financial data provider in product structuring or product development
• Experience of the cryptocurrency industry gained within a trading firm, exchange or data/ analytics provider
• Extensive knowledge of the uses of benchmarks and indices in financial products and markets
• Deep understanding of the cryptocurrency markets and the evolving cryptocurrency ecosystem
• Highly quantitative with strong statistical background
• Strong written and graphical communication including an ability to articulate mathematical concepts
• Strong understanding of financial and investment markets and innate understanding of the roles played by each of the actors involved
• Strong working knowledge of software languages for data collection and analysis -  SQL, Python, Matlab, R
• Experience of working within a benchmarks or index provider a plus
• Knowledge of blockchain architectures a plus

Location Tagging: #EU #LI-RemoteKraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the knowFollow us on TwitterLearn on the Kraken BlogConnect on LinkedIn