Growth & Operations Specialist (P2P)

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.We are looking for a results-oriented growth & ops specialist to join the P2P team. This is a full time role, based in Singapore or a remote position in Asia.

Job Responsibilities:

• Boost sales and contribute to our long term business goals by growing and establishing relationships with potential clients/agents/partners
• Design and implement ongoing growth and marketing activities to engage, acquire and retain user pool and trading volume
• Handle disputes arising from P2P transactions on the platform and support users/clients with troubleshooting to resolve their issues
• Constant monitoring of transactions, investigating and reporting suspicious activities
• Conduct market surveys to understand users’ needs and identify gaps for product improvements
• Ability to leverage on regional user data and insights to contribute to the team’s growth & ops strategies
• Consistently and comprehensively communicate with key stakeholders to ensure the shared understanding of goals, deadlines and deliverables
• Continuous market research to identify and leverage on growth opportunities for the product (Including but not limited to market comparison analysis, business opportunities recommendations and relevant local market news)

Job Requirements:

• College degree or above
• At least 2 years of relevant experience in business development and marketing roles in the crypto industry
• Knowledge of blockchain, crypto, and P2P payments is a must
• Preferably a crypto P2P user
• Exceptional written and communication skills in English and preferably also fluent in at least one of the following languages - Mandarin, Vietnamese or Bahasa Indonesia to liaise with local stakeholders across the regions
• Organized, meticulous and result-oriented, strong problem-solving & analytical skills

Working at Binance• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities.• Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless.• Tackle fast-paced, challenging and unique projects.• Work in a truly global organization, with international teams and a flat organizational structure.• Competitive salary and benefits.• Balance life and work with flexible working hours and casual work attire.Learn more about how Binancians embody the organization’s core values, creating a unified culture that enables collaboration, excellence, and growth. Apply today to be a part of the Web3 revolution! Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

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