Operations Manager (Business/Country Level) Kazakhstan

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.As the Head of Operations, you will have the opportunity to help lead the operations in Kazakhstan. You will play a vital role in all aspects of the business, from creating the best possible exchange through the best in-field operations to launching new product offerings in your country. This role requires someone who can help the leadership create and drive strategy but also roll up their sleeves for the ground work. You will be expected to help with all areas of the business, from administrative support, liaising with regulator, hiring, strategic thinking, leading projects and general problem-solving.

Job Descriptions:

• Assist the leadership in leading expansion plans for the market and shape the plan for launching new services while ensuring strong coordination with Government Relations, Marketing and Tech teams along the way.
• Work with relevant business owners and country General Managers to ensure world-class operational standards in areas such as user onboarding, customer service etc. 
• Work extensively with data dashboards to refine user experience, to monitor and report operating metrics to proactively identify areas of improvement and recommend and implement action plans.
• Partner with cross-functional teams, using region-specific data and insight to define changes, design experiments, and implement those changes across our product operations.

Requirements:

• 10 years of proven success in a similar role - management consulting, operations at a high-growth start-up, etc
• Data-focused: Able to roll up your sleeves to pull and analyze the data. Understand what data is needed and scale across the region.
• Strong communicator: outstanding executive-level verbal and written communication skills, ability to clearly explain complex business problems and build business cases and quantitative models that will inform and influence our operations strategy.
• Entrepreneurship mentality: Must be a self-starter and leader that assumes the risks and rewards of running an innovative sustainable operation.
• Cross-cultural interpersonal skills: Able to build and manage strong relationships with their team, cross-functional colleagues, and external partners.
• Passion for crypto and digital assets: We are trying to change an entire industry and it will take time. Passion is what gets you excited to come into work every morning.
• Experience with high-growth settings: comfort working in a high-growth, constantly changing environment.

Working at Binance• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities• Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless• Tackle fast-paced, challenging and unique projects• Work in a truly global organization, with international teams and a flat organizational structure• Competitive salary and benefits• Flexible working hours, remote-first, and casual work attireLearn more about how Binancians embody the organization’s core values, creating a unified culture that enables collaboration, excellence, and growth. Apply today to be a part of the Web3 revolution! Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

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