Relationship Manager (Corporate Clients)
atBitMEX
Jan 30
BitMEX is one of the earliest cryptocurrency exchanges with a derivatives trading platform. BitMEX was founded in 2014. However, it was with the introduction of perpetual futures that the exchange became immensely popular.
BitMEX truly revolutionised the industry by introducing perpetual industry and changed how traders thought of trading Bitcoin. The exchange is registered in Seychelles.
BitMEX is mainly based out of Hong Kong. However, they do have offices in other US cities such as Chicago, Milwaukee, New York, and San Francisco.
If you're looking for BitMEX Jobs, expect to be extremely competent. With the popularity of the exchange, they expect their employees to be the best in their fields. If you feel you are, check out some of the jobs below:
Overview
The Client & Business Development team is responsible for growing the coverage and growth of Corporate and VIP clients, maintaining existing business relationships with our partners in the region, conducting competitive market analysis, and enhancement of brand recognition.
This role will be part of that global team, initially focusing on clients in APAC. On a regional level they will work closely with other teams to provide insight and feedback about products and features on the platform with the ultimate end goal of generating more users on the BitMEX platform.Ā
Responsibilities
- Provide best-in-class coverage and support to our larger and Corporate clients; build deep relationships to increase loyalty
- Support the Head of Business Developing in winning new clientsĀ
- Assist with the client onboarding and trading experience
- Suggest tools, products, and strategies to help clients maximize their trading potential
- Share client feedback with BitMEX product and engineering teams and write specific proposals for improvements
- Learn and understand thoroughly the BitMEX trading platform and current and future product and service offerings, and how these will affect our client base
- Understand the BitMEX value proposition and how to appeal to the wide variety of clients we service
- Regularly report on client issues, recommendations, criticism, and trading activity; follow up regularly
- Suggest and implement process changes to enhance team efficiency and coverage quality
- Take ownership of our Corporate product offering including website, content, marketing, etc.
- Represent BitMEX at relevant industry conferences to stay on top of industry developments, enhance our image, build connections and solidify existing relationships
- Maintain awareness and knowledge of industry-related developments
Qualifications
- Experience engaging with clients in the financial services industry with strong knowledge of the Crypto industry.Ā
- Experience communicating in a professional manner and assisting with high-value clients
- Strong strategic thinking and client-facing communication and interpersonal skills
- Trading experience with Bitcoin or other asset classes preferredĀ
- Strong understanding of digital currencies and passionate about the space
- An entrepreneurial mentality with the ability to work well under pressure, thrive working under limited direction, and a strong sense of personal accountability and ownership
- Must be comfortable with networking
- A good team player with strong interpersonal skills
- Proficiency with Excel and Powerpoint
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