Web3 Operations Policy Jobs in United States, North America

At Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto.Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the first federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn. We're looking for a Member of Enterprise Technology, IT Systems who can architect and maintain the enterprise technology backbone that keeps Anchorage running. You'll own critical systems like Google Workspace, Kandji MDM, and the integrations that connect them, ensuring our infrastructure is secure, scalable, and reliable. This isn't a role where you only work on green-field projects. You'll balance strategic systems work with hands-on support during high-volume periods or when the team needs coverage, bringing a pragmatic approach to both infrastructure improvements and day-to-day operations. If you're the kind of person who loves diving deep into SCIM provisioning one day and troubleshooting a laptop deployment the next, this role gives you the autonomy to build solutions that matter.

Overview of responsibilities, ownership, and expertise:

Technical Skills:

• Drive configuration, optimization, and security hardening of enterprise systems including Google Workspace, Kandji MDM, and critical SaaS integrations
• Build automated provisioning workflows using SCIM, API integrations, and identity management platforms to streamline user lifecycle processes

Complexity and Impact of Work:

• Lead technical design and implementation of enterprise system integrations, ensuring scalability, security, and compliance with organizational standards
• Manage device management infrastructure including MDM policies, hardware provisioning workflows, and endpoint security configurations

Organizational Knowledge:

• Collaborate with Security and the broader Enterprise Technology teams on system audits, compliance requirements, and infrastructure improvements
• Deliver reliable systems administration and provide escalated technical support during high-volume periods or when IT Support coverage is needed

Communication and Influence:

• Listen to stakeholder needs and translate them into technical solutions that balance security, usability, and operational efficiency
• Contribute technical documentation, system architecture guidance, and knowledge sharing to elevate the team's capabilities

You may be a fit for this role if you have:

• 4+ years managing enterprise identity and systems platforms (Google Workspace, Okta, Azure AD, or similar) with deep hands-on configuration experience
• Strong expertise with MDM platforms (Kandji, Jamf, Intune) including policy management, device provisioning, Chrome OS management, and security configurations
• Proven experience implementing SSO integrations (SAML, OIDC) and SCIM provisioning across multiple SaaS applications
• Track record of building automations and integrations that reduce manual administration work, whether through APIs, scripting, or platform-native tools
• Pragmatic approach to balancing systems work with operational support needs, with willingness to assist with user-facing issues when the team needs coverage

Although not a requirement, bonus points if:

• Scripting or programming experience (Python, JavaScript, Bash) for custom integrations and automation
• Experience with Google Workspace API, Okta API, or other enterprise platform APIs for advanced automation
• Previous experience in fintech, crypto, or highly regulated industries
• You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)

About Anchorage Digital: Who we areThe Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in  the evolving digital asset ecosystem. As a diverse team of more than 600 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy. Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work—regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. Anchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. “Anchorage Digital” refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation.Protecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.