Web3 Director Operations Jobs

We are seeking an experienced, strategic, and Director to lead the compliance function for our registered Futures Commission Merchant (FCM). As prediction markets and event contracts emerge as a core modern asset class, this role will be responsible for building, executing, and maintaining a regulatory compliance program aligned with the Commodity Futures Trading Commission (CFTC) and the National Futures Association (NFA). The FCM Director will serve as the primary liaison to regulatory authorities, ensure adherence to 17 CFR § 3.3 statutory duties, oversee market surveillance for event contracts, and partner directly with Product, Engineering, and Operations teams to build scalable, automated controls in a fast-paced fintech environment. The FCM Director will report to Chief Compliance Officer, Crypto Derivatives North America & Board of Directors 

Responsibilities:

1. Regulatory Governance & Mandatory Reporting
   • Design, implement, and maintain a compliance program meeting all requirements under the Commodity Exchange Act (CEA), CFTC regulations (including 17 CFR Part 1, Part 3, and Part 166), and NFA rules.
   • Author and submit the mandatory Annual Report to the CFTC and the Board of Directors pursuant to 17 CFR § 3.3.
   • Serve as the primary point of contact for the CFTC and NFA during examinations, audits, inquiries, and regulatory filings.
   • Advise executive leadership and the Board of Directors on regulatory developments, rule changes, and compliance risks related to event contracts and prediction markets.
2. Prediction Market & Trade Surveillance
   • Establish and oversee a comprehensive market surveillance program to detect, investigate, and prevent market manipulation, spoofing, wash trading, insider trading, or abusive trading practices in event contract markets.
   • Establish protocols to manage novel regulatory issues unique to prediction markets, including contract outcome settlement verification, governance on event determination, and restrictions on trading by prohibited insiders or conflicted parties.
   • Monitor order flow, account activities, and position limits across customer accounts in real time.
3. Financial Crimes, AML & Customer Onboarding
   • Oversee the FCM’s Anti-Money Laundering (AML), Know Your Customer (KYC), and Customer Identification Program (CIP) policies in accordance with the Bank Secrecy Act (BSA) and NFA Rule 2-9.
   • Direct transaction monitoring, sanctions rescreening (OFAC), risk rating methodologies, and suspicious activity reporting (SARs).
   • Maintain customer protection frameworks, including rules governing the segregation of customer funds (CFTC § 1.20) and capital adequacy monitoring.
4. Operations, Product & Technical Integration
   • Collaborate with Product, Engineering, and Operations teams to embed automated compliance and surveillance controls into platform workflows.
   • Review and approve promotional materials, marketing collateral, website content, and disclosures in compliance with NFA Rule 2-29.
   • Oversee complaint handling, customer communications, recordkeeping, and supervisory controls under NFA Rule 2-9.

   Required Experience:

   • 5+ years of senior compliance experience within a CFTC-regulated entity (FCM, DCM, DCO, or Swap Dealer) or financial regulatory agency (CFTC, NFA, SEC, FINRA).
   • Deep understanding of the Commodity Exchange Act (CEA), CFTC regulations, NFA rules, and standard derivatives market structures.
   • Hands-on experience designing and operating compliance monitoring, AML/KYC workflows, and market surveillance programs.
   • Preferred: Prior registration or qualification to serve as an FCM Chief Compliance Officer under 17 CFR § 3.3 
   • Bachelor’s Degree in Finance, Business, Law, or a related field (J.D. or Master’s degree preferred).
   $150,000 - $250,000 a yearLife @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Work Flexibility Adoption. Flexi-work hour and hybrid set-up Aspire career alternatives through us - our internal mobility program offers employees a new scope. Are you ready to kickstart your future with us? Benefits Competitive salary Attractive annual leave entitlement including: birthday, work anniversary 401(k) plan with employer match Eligible for company-sponsored group health, dental, vision, and life/disability insurance Work Flexibility Adoption. Flexi-work hour and hybrid set-up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.About Crypto.com: Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.