LiveOps Engineer

Who we are

HyperPlay is the game store from the future where players discover great games, and developers find a censorship-resistant and developer-loyal distribution platform.

HyperPlay solves the largest user experience and infrastructure problems facing both the players and developers of web3-enabled games.

HyperPlay is built around MetaMask: the most interoperable, permissionless, and extensible wallet. HyperPlay extends these value propositions to the world of gaming through a rich in-game overlay with web3 features. Our in-game overlay features seamless wallet transactions, quests, achievements, token swaps, marketplaces, and social community.

HyperPlay’s developer solutions are the easiest to adopt in the industry, from simple and optional wallet APIs to rich quest builders and smart contract factories. Game developers can interact with our APIs directly from Unity, Unreal, proprietary games engines, or window.ethereum for browser based games. Developers who prefer a no-code solution can leverage simple SDKs for both the Unreal and Unity game engines.

Unlike legacy game stores, HyperPlay aggregates other game stores like Epic Games, GOG, and Amazon Prime Gaming bringing the largest library and game discovery to players.

Free from OS siloes, HyperPlay is available on Windows, Mac, and Linux and enables Windows games to be played on Mac and Linux. Browser-based games and dapps are supported too, and receive graphics card acceleration and our overlay when played through the HyperPlay app.

This Opportunity:

We are seeking a skilled and experienced engineer to work with our live-ops and engineering teams to create compelling in-game quest experiences by designing and implementing robust API connections to gaming partners. The Live Ops & Support Engineer will work directly with gaming partners to collect technical requirements and build solid, tested API integrations to track in-game actions. They will also help debug and resolve support issues related to quest integrations, rewards, and, occasionally, broader platform functionalities.

Responsibilities:

• Build and maintain scalable, secure API connections to track in-game actions within partner games.

• Integrate API connections into our platform’s questing and rewards backend services.

• Help productize our in-game integrations by building reusable tools for API setups.

• Collaborate with gaming partners to gather requirements and create technical documentation.

• Test API integrations and quest functionalities, providing feedback to partners and internal stakeholders.

• Ensure timely delivery of integrations in collaboration with the product and quest teams.

• Work with the support team to debug and help fix any quest-related issues.

• Work with the support team to debug and help fix occasional platform-related issues.

Experience

• Bachelor’s degree, preferably in a related field (e.g. programming, computer science).

• Strong proficiency in building scalable APIs in Node.js and GraphQL.

• Familiarity with blockchain protocols (e.g., Ethereum, zkSync, Arbitrum etc.) and event indexing tools like the Graph Protocol or Moonstream.

• Highly organized with great attention to detail.

• Strong written and verbal communication skills.

• Excellent analytical, problem-solving skills, and attention to detail.

• Ability to thrive in a fast-paced, entrepreneurial environment and manage multiple priorities effectively.

If you think you have valuable experience to bring to the organization, but don’t necessarily meet all of the criteria for the role, we still want to hear from you. We consider all applications.

Extra credit

• Experience with Jira, Clickup, ZenDesk or similar tools

• Previous experience in developing APIs for a questing or gaming company

Why work with us?

We do things a little differently here at Game7, as you’d expect from the blockchain. We promise a culture of flexibility, autonomy, and the freedom to contribute to the wider Web3 ecosystem.

Also: a fully remote working environment. Our compensation packages are reflective of the experience and value you bring to the organization and individual projects.

• Base pay USDC, paid monthly

• Work Supplies, HW & Home Office Equipment

• Co-working space or home office-related expenses

• Any learning or education materials related to work

• Travel related expenses that are related to work

• Any expenses related to food and entertainment for work

• Any expenses related to both physical or mental health and well-being

We’re committed to fostering a progressive work environment that’s centered on forgiveness, empathy, belonging, and psychological well-being. Game7 is an equal opportunities workplace that doesn’t discriminate based on race, ethnicity, gender, ancestry, national origin, religion, sex, sexual orientation, gender identity, age disability, veteran status, genetic information, marital status, or any other legally protected status.

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